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====== Warranty Information ======

Please read this page carefully in order to understand your warranty rights and responsibilities.

  - If your product's warranty is still valid and you wish to receive support, please contact LaCie technical support. In order to do this, you must first create an account [[https://www.lacie.com/us/mystuff/|here]].
  - LaCie discourages customers from performing repairs to the product that are not explained in this manual.
  - Please contact LaCie technical support before performing hardware repairs.
  - Please save your packaging. If LaCie technical asks you to send the product for servicing, it must be returned in its original packaging.
  - If LaCie technical asks you to send the product for servicing, first remove the hard drives and any post-factory components (RAM, riser card, PCIe card, etc.) you have installed. Note that if you send hard drives with the chassis, they will be reformatted and all data erased unless data recovery is a part of the service rendered.

<note>**Note:** It's possible to purchase a warranty upgrade for this product. Upgrades entitle you to a warranty extension up to five years and other benefits such as Advanced Care Option or data recovery. Refer to [[http://www.lacie.com/warranties|www.lacie.com/warranties]] for details.</note>

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