{{indexmenu_n>41}}

====== 5.j Review the Dashboard Support Settings ======
{{:products:cb:screenshots:dashboard:support:support_page.png?400|}} \\ 
Go to the Support page to update your CloudBox firmware or download System logs when working with LaCie Customer Support.
===== Configuration =====
  * **Firmware Version:** Your CloudBox runs on the LaCie NAS Operating System (LaCie NAS OS). The version of LaCie NAS OS is listed here.
  * **System log:** Click the **Download** button to save the system log to your computer.
  * **Email notification:** By default, the checkbox is selected. Note that an SMTP server must be defined on the Network page and the administrator must have added an email address on the Users page.

~~pgbreak~~

==== Email Notification Triggers ====
The following events will trigger a notification if an email address has been provided in the User page:

^ Event Identifier ^ Description ^
| Capacity | When the total available capacity is less than 90% |
| Download | When a download has completed or when a download error has occurred |
| Backup | When a backup begins, ends, is cancelled, or fails |
| Temperature | The product has remained at maximum temperature for at least one minute |

==== AUTO-Update ====
By default, your LaCie CloudBox will search for updates to its operating system on a weekly basis. If an update is found, the system will install it for you. See [[..:07_device:update|Update the CloudBox Software]] for details on adjusting the update settings.

==== Logs ====
The Logs section will list important events, such as warnings. To purge the text from the list, click the **Trash** icon.