If you are having problems with your LaCie product, consult the table below for a list of available resources.
Order | Source | Description | Location |
1 | Quick Install Guide | Concise steps to follow for getting your product up and running | Either a printed leaflet or accessory box and included in the product box, or download PDF from the product page |
2 | Support Pages | Includes interactive troubleshooting topics for most common problems | www.lacie.com/support/, select your product, then click the “Troubleshooting” tab |
3 | User Manual | Includes common troubleshooting topics | See Troubleshooting Topics below |
4 | Customer Support | Create an account on lacie.com, register your product, and fill out a support ticket | Create an account here: www.lacie.com/us/mystuff/login.htm?logout&rtn=mystuff |
Note: LaCie is dedicated to providing high quality products that enrich the lives of our customers. To help LaCie offer the best customer support, we encourage you to create an account and register your product at
www.lacie.com/us/mystuff/login.htm?
logout&rtn=mystuff. You can give us important feedback as well as receive updated information on your LaCie device.
Q: How many groups and users can I add with my Wuala Business Code?
A: An administrator can add up to five groups with five users per group. All groups will share the 100GB that comes with the Wuala Business Code.
Q: Can I add more storage and users?
A: Additional storage and users may be purchased by right clicking on the group to choose Manage Group. The Storage tab includes the link Get more members or storage. Clicking on the link will direct you to purchase options. You may also click here. Please note that buying new users will enable you to invite more users per group. For example, a starter code gives you five users per group. Purchasing an additional five users will give you ten users per group.