Welcome to the User Manual for the LaCie 2big Thunderbolt™ 2. LaCie's Thunderbolt 2 storage enclosures feature transfer rates with the potential to reach up to 20Gb/s bi-directional. Connect the LaCie 2big to a computer that supports Thunderbolt 2 technology for the ultimate in performance with 4k video and graphics. The LaCie 2big is ideal for professional editors, photographers, and graphic artists that demand extraordinary performance both in the office and the field.
The LaCie 2big also features a USB 3.0 port. Transfer rates can reach up to 5Gb/s when connected to a computer with a USB 3.0 port. Since it is backwards compatible, USB 3.0 gives you universal connectivity to any computer with a USB 2.0 port.
This manual will guide you through the process of connecting your LaCie 2big enclosure and explain its features. For questions on installation or use, consult the Getting Help page.
Visit LaCie 2big Thunderbolt 2 software to download your free suite of utilities including:
Your system must meet certain requirements in order for your LaCie product to function properly. For a list of these requirements, please refer to the product packaging or consult the product support web page at www.lacie.com/support/.
To reduce noise during operation, the LaCie 2big's fan is located at the back of the device. The advanced thermo-regulated fan guarantees optimal heat management by adjusting its rotational speed for the environment and a wide exhaust chamber allows for enhanced airflow. Additionally, the LaCie 2big's metal casing dissipates heat from the hard drives, keeping them safe and prolonging their life. Since LaCie's unique design draws heat away from the internal hard drives, the external casing will be warm to the touch after extended use.
Always make certain to place the LaCie 2big on a flat, even surface designed to support the heat output and airflow of a professional hard drive enclosure. For proper heat dissipation, the LaCie 2big is designed to stand on its rubber feet, situated on the bottom of the enclosure. DO NOT place the enclosure on its side when it is powered on.
When using multiple enclosures, you can stack one LaCie 2big Thunderbolt 2 enclosure on top of another LaCie 2big Thunderbolt 2 enclosure. However, due to the weight and balance of the LaCie 2big, stacking more than two enclosures poses a severe risk that the devices will fall. DO NOT stack other hard drives, enclosures, or equipment on top of the LaCie 2big.
The warranty for your LaCie 2big Thunderbolt 2 will be voided if you:
The LaCie 2big Thunderbolt 2 uses Thunderbolt 2 technology, the fastest, most versatile connection for your computer. While first generation Thunderbolt technology transfer rates are 10Gb/s bi-directional, Thunderbolt 2 technology provides 20Gb/s bi-directional. Additionally, Thunderbolt 2 technology gives priority to the video stream, apportioning the required bandwidth for playback. This is a critical advantage when working with high-end video and 3D graphics.
For example, an editor is working with two streams, 4K video at 12Gb/s and data at 4Gb/s. Whereas first generation Thunderbolt technology may experience difficulty with the video signal, Thunderbolt 2 technology allows it to pass without a problem, dividing the bandwidth as needed for playback.
Featuring hardware RAID, the LaCie 2big is a rarity in the world of high-end direct-attached storage (DAS). While most DAS must choose between high transfer rates or data protection, the LaCie 2big offers both extraordinary performance and built-in protection. Its RAID saves your computer from expending critical processing resources on storage management, which is crucial for video and graphics applications that place heavy demands on computer CPUs. Further, hardware RAID gives you options to configure the hard drives to suit the needs of your working environment (see Manage RAID).
The LaCie 2big features:
The LED on the front of the LaCie 2big provides indications on the state of its health:
LED | State |
---|---|
Solid blue | The product is in active mode. |
Blinking blue | The product is starting up or shutting down. The LED will become solid blue once it has initialized. |
Blinking blue and red | The product is synchronizing the RAID SAFE. |
Solid red | RAID SAFE is broken; the device's temperature is too high; or, the product is experiencing a severe error. Contact LaCie technical support |
Blinking red | RAID SAFE is degraded. |
Off | The product is: turned off; not receiving power; in idle mode; experiencing system failure; or, experiencing electronic board failure. See below for information on powering down the hard drives within the enclosure. If the device is connected to a power supply and turned on but the LED remains off, contact LaCie technical support. |
The hard drive LEDS are located on top of the hard drive drawers.
LED Behavior | State |
---|---|
Solid blue | The product is in active mode. |
Blinking blue | The product is starting up; data is being copied to or from the product; data is being accessed. |
Solid red | Failed hard drive. Contact LaCie technical support |
Off | The product is: turned off; not receiving power; in idle mode; experiencing system failure; or, experiencing electronic board failure. See below for information on powering down the hard drives within the enclosure. If the device is connected to a power supply and turned on but the LED remains off, contact LaCie technical support. |
The LaCie 2big powers on automatically when it meets the following two conditions:
The LED is also a button to turn the LaCie 2big on or off. Always eject the LaCie 2big’s volumes before turning it off or placing it in idle and power-saving modes.
The LaCie 2big powers on automatically when it is connected to a computer that is also powered on. However, if you turn the LaCie 2big off using a long press, you must turn the device on manually.
You can use the LED button to enter idle mode:
The enclosure will stop sending power to the hard drives. Idle mode allows you to daisy chain Thunderbolt 2 devices and first generation Thunderbolt devices even when the hard drives are not active.
To exit idle mode, apply a short press to the LED button. The hard drives spin up and the volumes should appear on the desktop.
The LaCie 2big will stop sending power to the hard drives when it enters power-saving mode. To spin down the hard drives, apply a short press to the LED button. Perform the same action to exit power-saving mode.
Your LaCie product features Thunderbolt 2 technology, the most flexible interface ever created. When connected to a computer that supports Thunderbolt 2 technology, your LaCie device can reach up to 20Gb/s, bi-directional, on a single port, the fastest data connection available on a personal computer.
You can also use Thunderbolt 2 technology storage devices with computers that support first generation Thunderbolt. However, you will be limited to first generation technology transfer rates, up to 10Gb/s, bi-directional.
Thanks to support for both data streams and mini DisplayPort video, you can connect either a storage peripheral or a display to a Thunderbolt port. However, it's not possible to use a mini DisplayPort cable to connect a storage peripheral to a Thunderbolt port. You must use a Thunderbolt cable.
USB is a serial input/output technology for connecting peripheral devices to a computer. SuperSpeed USB 3.0 is the latest implementation of this standard, and it provides higher bandwidth and new power management features.
Transfer rates can attain up to 5 Gbits/s as opposed to USB 2.0's 480 Mbits/s. This means USB 3.0 is theoretically up to ten times faster than its predecessor.
Your LaCie drive is shipped with a SuperSpeed USB 3.0 cable to ensure maximum data transfer performance when connected to a compatible USB 3.0 port. The cable will also work when connected to a USB 2.0 or 1.1 port, but drive performance will be limited to their respective transfer rates.
Follow the steps in the order they are given to ensure that the LaCie 2big Thunderbolt 2 volume mounts correctly on your computer. By default, the drives are configured in FAST mode (see Manage RAID) and formatted for Mac (HFS+ journaled).
Since the LaCie 2big is preconfigured for Mac, Windows users must clean the hard drives when first connecting the device to the computer. Directions to clean the hard drives can be found below (Windows only - clean the hard drives).
Consider the following before proceeding with the directions below:
Go to the next section to clean the hard drives before formatting them.
Since the hard drives are formatted for Mac (HFS+), all partitions must be erased, including the EFI partition. Windows Disk Management cannot erase the EFI partition so you must run Diskpart, a separate Windows utility. For additional information on Diskpart, click here.
The steps below are illustrated using a standard hard drive enclosure with two hard drives. The images may not represent your product.
In order to avoid file system corruption, it is important to unmount the volumes before turning off the enclosure or disconnecting the interface cable. See Unmounting Your Drive for details.
Use the enclosure's two Thunderbolt 2 technology ports for:
Thunderbolt 2 technology is an update of first generation Thunderbolt technology. While Thunderbolt technology continues to provide impressive transfer rates of up to 10Gb/s bi-directional, Thunderbolt 2 technology offers improved performance with a potential of up to 20Gb/s bi-directional. Thunderbolt 2 technology also gives you greater flexibility when using video and data, assigning greater throughput to the stream that carries the heavier load. You must have a computer that supports Thunderbolt 2 technology in order to take advantage of the updates in performance and the intelligent sharing of bandwidth.
Similar to first generation Thunderbolt technology, a single Thunderbolt 2 technology daisy chain can have up to seven devices, including the computer. For example, you can daisy chain five LaCie 2big Thunderbolt 2 enclosures on the same line with a display. Provided that your computer supports Thunderbolt 2 technology, transfer rates have the potential to reach up to 20Gb/s bi-directional for all devices.
You can also add the LaCie 2big to a daisy chain that includes first generation Thunderbolt technology devices. For example, your computer supports Thunderbolt 2 technology and you add the LaCie 2big to a daisy chain that includes three first generation Thunderbolt technology storage devices and a display with a MiniDisplay port. In such a case, make certain that the LaCie 2big is the first enclosure connected to the computer. You can lose the higher performance offered by Thunderbolt 2 technology if a Thunderbolt 2 device is daisy-chained behind first generation Thunderbolt devices and/or displays.
Connect the Thunderbolt cable to one of the Thunderbolt 2 ports on the back of the LaCie 2big and to your computer. The additional port may be used to daisy chain compatible first generation Thunderbolt and Thunderbolt 2 peripherals, such as hard drives and monitors. If you have another Thunderbolt 2 storage device, make certain to connect it to the LaCie 2big before adding first generation Thunderbolt technology devices and/or displays.
You can daisy chain Thunderbolt 2 technology and first generation Thunderbolt technology devices even when the disks are spun down. To enter idle mode, apply a short push to the LED power button (see LEDs and LED Power Button). The status LED will blink slowly, indicating that the LaCie 2big is in idle mode. Thunderbolt devices daisy-chained to the LaCie 2big will continue to receive power.
LaCie Desktop Manager is a software utility that provides important information regarding the status and health of your device.
Follow the directions below:
When setup is complete, launch LaCie Desktop Manager from the System tray (Windows) or the Menu bar (Mac).
LaCie Desktop Manager provides a list of all compatible LaCie devices in the left-hand column. If you have more than one compatible LaCie device, choose a product and use the tabs to navigate to the page you want. Options can vary based upon the product.
Review the details of your device:
From the Info tab, you can reformat the hard drives.
Review the health of the:
You can also enable alerts to receive status updates.
Review the table below for an overview of the different RAID modes:
RAID mode | Capacity | Protection | Speed | Factory default |
---|---|---|---|---|
FAST (RAID 0) | 100% | None | Excellent | Yes |
SAFE (RAID 1) | 50% | Excellent | Good | No |
JBOD | 100% | None | Good | No |
FAST (RAID 0): RAID 0 is the fastest RAID mode. In a RAID 0 array, the available capacities of each hard drive are added together so that one logical volume mounts on the computer. It offers the best performance but no data protection should a hard drive fail.
SAFE (RAID 1): RAID 1 provides data protection since all data is written to each hard drive at the same time. In the event of a single hard drive failure, data remains available on the other hard drive. Due to the time it takes to write the data twice, performance is reduced when compared to RAID 0. RAID 1 is a good choice when safety is more important than speed. However, RAID 1 also reduces the available drive space by 50% due to the need to write every bit of data to each hard drive.
JBOD: Hard drives are independent in a JBOD configuration. You can write data to one hard drive without affecting the other hard drive. An advantage to this configuration is the availability of 100% of the hard drives' total storage capacity. However, it does not offer redundancy and all data on a single hard drive is lost if it fails.
Before starting the steps below, locate the RAID selection tool included with the enclosure and know the RAID mode you want to use.
The table below provides estimated times to configure the RAID.
RAID | Time to complete |
---|---|
FAST | Less than a minute |
SAFE | Several hours to one or more days (see note below) |
JBOD | Less than a minute |
The time to complete the RAID SAFE synchronization is based upon total hard drive capacity. Though the time to synchronize may take several hours, you can begin using the volume immediately by initializing it with your operating system's disk utility (see Formatting).
Performance may be affected during RAID synchronization.
In general, the LaCie 2big powers off when the computer is shut down. However, the device remains powered on if it is in the midst of a RAID SAFE synchronization.
You can customize the storage device by reformatting and/or partitioning it with separate file system formats. For optimal performance in Mac OS environments, format and partition the storage device as one large Mac OS Extended volume.
Mac OS Extended (HFS+): Mac OS Extended refers to the file system used by Mac OS X. HFS+ represents an optimization of the older HFS file system by using hard disk space more efficiently. With HFS+, you are no longer limited by block size.
FAT32: FAT32 is an older format with a maximum single file size limited to 4GB. Since performance is far from optimal, use FAT32 only if you are going to share your LaCie storage device between Mac and Windows computers.
See the table below for a comparison between HFS+ and FAT32.
Mac File System Formats |
---|
Use HFS+ if: |
…you will be using the storage device on Macs only. Performance is far superior when compared to FAT32. HFS+ is NOT compatible with Windows. |
Use FAT32 if: |
…you will be using your storage device with both Windows and Mac computers. |
FAT32: FAT is an acronym for File Allocation Table, which dates back to the beginnings of DOS programming. Originally, FAT was only 16 bits, but after the second release of Windows 95 it was upgraded to 32 bits, hence the name FAT32.
FAT32 is supported by Windows 7 and Windows 8 but the volume size is limited to 32GB and the individual file size is limited to 4GB.
NTFS: This acronym stands for New Technology File System, and it is the native file system for Windows 7 and Windows 8. NTFS offers several features that are not available with FAT32: file compression, encryption, permissions, auditing, and mirroring drives. The minimum supported volume size for NTFS is 10MB with a maximum of 2TB when initialized in the MBR format. For greater flexibility, use the GPT format with NTFS to remove limits on file and partition sizes. Volumes created in NTFS are native read and write for Windows 7 and Windows 8. Mac OS X 10.5 or higher can read and write to the NTFS partitions with the help of third-party drivers.
See the table below for a comparison of NTFS and FAT32.
Windows File System Formats |
---|
Use NTFS if: |
…you will be using the storage device only with Windows 7 and Windows 8. NTFS performance is significantly better than FAT32. This file system is also compatible in read-only mode with Mac OS 10.3 and higher. |
Use FAT32 if: |
…you will be using your storage device with both Windows and Mac computers. Maximum single file size is limited to 4GB and performance if far from optimal. |
The steps listed below will help you to format and partition a storage device. For more information on choosing the optimal file format, refer to About File System Formats.
If you remove a hard drive from an unprotected array when the LaCie 2big is powered on, you can lose all your data. If one of the drives in RAID FAST mode has been removed and the front LED turns solid red, try the following:
You can replace one drive from a protected array while the device is powered on without losing data. This process is referred to as “hot-swapping” and can be performed when a hard drive in a protected array has failed (see LEDs and LED Power Button for health indications).
Each hard drive in JBOD mode is treated as a separate volume. Therefore, removing one of the hard drives is similar to disconnecting a standard plug and play hard drive. Before removing a hard drive, make certain to eject its volumes from your computer. For instructions on how to properly eject a hard drive, see Unmounting Your Drive.
When removing one drive improperly, it is likely that both volumes will unmount at the same time. However, the volume for the hard drive that is within its slot will reappear.
The front LED lets you know the state of a RAID array.
The drive LED for the failed hard drive will turn red or turn off, allowing you to identify the drawer that must be replaced. Drive LEDs are on the top end of the drawer.
A degraded RAID SAFE means that one of the hard drives has failed and that RAID protection is not in effect. However, your data remains intact on the healthy hard drive and you can continue to use the device. RAID protection will take effect once the replacement hard drive is installed and the array has completed data synchronization.
A broken RAID SAFE means that both hard drives have failed or, a hard drive has failed during RAID synchronization. All data is lost if the RAID is broken.
The steps below can be performed while the enclosure is powered on or powered off.
Refer to the table below for the RAID behavior following a hard drive swap:
RAID Mode | Data | Status |
---|---|---|
FAST | All data has been lost with the hard drive failure. | The LaCie 2big recreates FAST mode with the new hard drive and your operating system prompts you to format the volume. |
SAFE | Data is protected on the healthy hard drive. | The LaCie 2big synchronizes the data with the new hard drive. |
JBOD | All data stored on the failed hard drive is lost. Data on the healthy hard drive remains accessible. | The LaCie 2big maintains the JBOD configuration; your operating system prompts you to format the replacement hard drive. |
The table below provides estimated times to configure the RAID.
RAID | Time to complete |
---|---|
FAST | Less than a minute |
SAFE | Several hours to one or more days (see note below) |
JBOD | Less than a minute |
The time to complete the RAID SAFE synchronization is based upon total hard drive capacity. Though the time to synchronize may take several hours, you can begin using the volume immediately by initializing it with your operating system's disk utility (see Formatting).
Performance may be affected during RAID synchronization.
In general, the LaCie 2big powers off when the computer is shut down. However, the device remains powered on if it is in the midst of a RAID SAFE synchronization.
USB, FireWire, Thunderbolt, and eSATA external devices feature “plug & play” connectivity, which means that your LaCie storage can be connected and disconnected while the computer is running. To prevent failures, however, it is important to follow these steps when disconnecting your device.
Drag the storage device icon to the Trash. (The icon pictured below is a generic USB device icon. Your LaCie storage may be represented by an icon that looks like the device itself.)
When the icon disappears from the desktop, the storage device can be disconnected.
From the System Tray (located in the lower right-hand side of your screen) click on the plug icon (note the white check mark inside a green circle).
A message will appear, detailing the devices that may be safely unmounted.
Select Eject for the device you wish to unmount. A message will appear notifying you that it is safe to remove it.
If you are having problems with your LaCie product, consult the table below for a list of available resources.
Order | Source | Description | Location |
---|---|---|---|
1 | Quick Install Guide | Concise steps to follow for getting your product up and running | Either a printed leaflet or accessory box and included in the product box, or download PDF from the product page |
2 | Support Pages | Includes interactive troubleshooting topics for most common problems | www.lacie.com/support/, select your product, then click the “Troubleshooting” tab |
3 | User Manual | Includes common troubleshooting topics | See Troubleshooting Topics below |
4 | Customer Support | Create an account on lacie.com, register your product, and fill out a support ticket | Create an account here: www.lacie.com/us/mystuff/login.htm?logout&rtn=mystuff |
Q: Are there other Thunderbolt technology devices connected to the same port?
A: Disconnect other Thunderbolt devices and see if the volume appears on the desktop.
Q: Does the icon/Do the icons for the volumes appear on the desktop?
A: The drive icons for the storage should appear on your desktop. Confirm that the Finder preference for displaying external hard drives on the desktop is selected at Finder > Preferences > General.
A: The connection type for Thunderbolt technology on the Mac is the Mini DisplayPort. While earlier Macintosh computers include one or more Mini DisplayPorts, they are only used to connect one or more monitors. Legacy Macs with Mini DisplayPorts do not support Thunderbolt technology peripherals.
Q: Did you follow the correct installation steps?
A: Review the installation steps (Getting Connected) and make certain that: both ends of the Thunderbolt technology cable are firmly connected to the ports; and, that the device is receiving power via the included power supply.
A: The storage requires a cable specifically constructed for Thunderbolt technology. Use the Thunderbolt cable shipped with your LaCie device.
A: Thunderbolt enclosures must also receive power via the included power supply. See Getting Connected.
Q: Are both ends of the Thunderbolt technology cable securely attached?
A:
Q: Are there other USB devices connected to the same port or hub?
A: Disconnect any other USB devices and see if the drive's performance increases.
Q: Is the device connected to a USB 2.0 port on your computer or hub?
A: If the LaCie 2big is connected to a USB 2.0 port or hub, this is normal. A SuperSpeed USB 3.0 device can only operate at USB 3.0 performance levels when it is connected to a computer with a USB 3.0 port. Otherwise, the USB 3.0 device will operate at the slower USB transfer rates.
Q: Is the LaCie 2big connected to a SuperSpeed USB 3.0 port on your computer?
A: Third-party USB 3.0 adapters: Check to see that the SuperSpeed USB 3.0 drivers for your host bus adapter has been installed correctly. If in doubt, uninstall the drivers and re-install them.
Q: Does your computer or operating system support SuperSpeed USB 3.0?
A: Refer to the product packaging or consult the product support web page at www.lacie.com/support/ to check the minimum system requirements.
Q: Do you require additional drivers for USB 3.0?
A: Certain versions of Windows require additional drivers to support USB 3.0.
Q: Is your computer's internal hard drive limiting transfer speeds?
A: If your computer has a low-performance internal hard drive (typically a notebook or netbook computer), it can limit the transfer speed.
Q: Did you get an "Error -50" message while copying to the storage?
A: When copying files or folders from a computer to a FAT32 volume, certain characters cannot be copied. These characters include, but are not limited to:
? < > / \ :
Since it does not offer optimal performance, LaCie does not recommend using the FAT32 file system with Thunderbolt 2 and/or USB 3.0 storage. Consider formatting the hard drive as HFS+ Journaled with a Striped or Mirrored RAID Set. See Formatting. Additionally, Time Machine is only compatible with hard drives formatted in HFS+ or HFS+Journaled. If necessary, reformat the hard drive for Time Machine compatibility.
A: Ignore this message. The hard drive will remount to the desktop.
A: Hard drive space will not be reclaimed until files are deleted or emptied from the Trash.
Q: Why is the volume capacity less than advertised?
A: After formatting, the available capacity of a hard drive will show less than advertised on the box. The difference is based upon how capacity is viewed by the operating system. For example, a hard drive that can store 500,000,000,000 bytes is divided by 1,000,000,000 to equal 500GB. This is the actual capacity listed on the manufacturer’s box. The operating system uses slightly different math, dividing 500,000,000,000 by 1,073,741,824 to equal 466GB.
Q: I just received my replacement hard drive from LaCie. How do I rebuild my RAID SAFE?
A: See Removing and Replacing a Hard Drive for instructions on how to replace the hard drive and Manage RAID if you want to change the RAID mode.
LaCie offers first-rate service and support through our generous three-tiered warranty policy. Our 1-, 2-, 3-, and 5-year policies include comprehensive, complimentary web-based resources, expert in-house technical support, and worldwide repair and/or replacement coverage. To benefit from this warranty, please contact LaCie Support at www.lacie.com/us/support where you can find online support and contact information. You may also contact representatives at the original point of purchase who will be able to help guide you.
Standard warranties vary depending on the product. To verify your product’s warranty status and to see which standard warranty is included with your product, type in your product’s serial number at www.lacie.com/us/support. If no warranty is listed under your product’s name, this means that the warranty has expired.
If you wish to extend your warranty coverage, you can purchase Silver, Gold, or Platinum Care or Advanced Exchange. For details, see www.lacie.com/warranties.
A standard LaCie limited warranty is included with all products. Please read the terms and conditions below.
LaCie (“LaCie”) warrants, to the original purchaser, that this equipment shall be free of defects in materials and workmanship for a period of one (1), two (2), three (3), or five (5) years, depending on the model, from LaCie's date of original shipment when the equipment is used normally and is properly serviced when needed. If you discover a defect covered by the warranty set forth above, your sole and exclusive remedy will be for LaCie, in its sole discretion to (i) repair or replace the product at no charge to you; or, if a repaired unit or replacement product is not available, (ii) to refund the current market value of your product. You acknowledge and agree that replacement product, at the sole option of LaCie, may be a new product or a remanufactured product. In order to receive the remedy set forth above, you must return the product during the warranty period and include with each returned product (i) a copy of your original purchase invoice to verify your warranty; (ii) a Return Material Authorization number; (iii) your name, address and telephone number; (iv) a copy of the bill of sale bearing the appropriate LaCie serial numbers as proof of date of original retail purchase; and (v) a description of the problem. The customer must pay all transportation costs for a returned product. The product will need to be returned to LaCie within the country of original retail purchase. This warranty applies only to hardware products; LaCie software, media, and manuals are licensed and warranted pursuant to separate written agreement. This warranty does not apply if the product has been misused or has been damaged by accident, abuse, misuse, or misapplication; if it has been modified without permission of LaCie; or if any LaCie serial number has been removed or defaced. If a customer has purchased a LaCie Advance Care Option (ACO) to go with this equipment, the ACO shall be valid for three (3) years from activation.
EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, ALL PRODUCTS ARE SOLD “AS IS” AND LACIE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT FURTHER LIMITING THE GENERALITY OF THE FOREGOING, DOES NOT WARRANT (1) THE PERFORMANCE OR RESULTS OBTAINED FROM USING THIS PRODUCT, (2) THAT THE PRODUCT IS APPROPRIATE FOR THE CUSTOMER'S PURPOSES, (3) THE MANUAL IS ERROR FREE, OR (4) THAT NO DATA WILL BE LOST WHILE USING THE PRODUCT. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE IS ASSUMED BY THE CUSTOMER. THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, ORAL OR WRITTEN, EXPRESS OR IMPLIED.
This Limited Warranty applies only to hardware products manufactured by or for LaCie that can be identified by the “LaCie” trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-LaCie hardware products or any software, even if packaged or sold with LaCie hardware. Manufacturers, suppliers, or publishers, other than LaCie, may provide their own warranties to the end user purchaser, but LaCie, in so far as permitted by law, provides their products “as is”. Software distributed by LaCie with or without the LaCie brand name (including, but not limited to system software) is not covered under this Limited Warranty. Refer to the licensing agreement accompanying the software for details of your rights with respect to its use.
LaCie does not warrant that the operation of the product will be uninterrupted or error-free. LaCie is not responsible for damage arising from failure to follow instructions relating to the product's use. This warranty does not apply: (a) to consumable parts, unless damage has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; © to damage caused by use with non-LaCie products; (d) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (e) to damage caused by operating the product outside the permitted or intended uses described by LaCie; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of LaCie or a LaCie Authorized Service Provider; (g) to a product or part that has been modified to alter functionality or capability without the written permission of LaCie; or (h) if any LaCie serial number on the product has been removed or defaced.
No LaCie dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty.
Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly recommends that you keep TWO copies of your data; one copy on your external hard disk, for instance, and a second copy either on your internal hard disk, another external hard disk or some other form of removable storage media. LaCie offers a complete line of CD and DVD drives. If you would like more information on backup, please refer to our website.
LACIE IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY LEGAL THEORY, INCLUDING LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH LACIE PRODUCTS EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.
Your opening of your package, your use of the product, or your return of the enclosed Registration Card acknowledges that you have read and agree to the terms of this Agreement. You further agree that it is the complete and exclusive state of the agreement between us and supersedes any proposal or prior agreement, oral or written, and any other communications between us relating to the subject matter of this Agreement.
Read carefully all information related to warranty and precautions of use of your new LaCie product in the user manual.
For products purchased in the United States, you may contact LaCie at 7555 Tech Center Drive, Tigard, Oregon 97223 USA. Email: sales@lacie.com. Website: www.lacie.com. Customer service: 503-844-4503.
On rare occasions, a newly purchased LaCie product may be delivered in non-working order. We are working to avoid these issues, but unfortunately, these situations may arise from time to time. Within the 15 calendar days of purchase, should you experience an issue with your new LaCie product, we ask you to return the product to the place where it was originally bought. You will be required to give a proof of purchase.
Please be sure to back up your data before returning your drive to LaCie for repair. LaCie cannot under any circumstances guarantee the integrity of data remaining on a returned drive. We make no provisions for data recovery and cannot be held liable for any data loss on drives or media returned to LaCie.
All products returned to LaCie must be securely packaged in their original box and shipped with postage prepaid, except for Products registered under the Advance Care Option.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Contact us:
LaCie Australia, 6/151 Beauchamp Rd, Matraville NSW 2036 AUSTRALIA
Phone: 02 8063 3711
Email: info.au@lacie.com
For fast technical support, create a support ticket after registering your product at www.lacie.com/au/register.
Copyright © 2024 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie.
The material in this document is for information only and subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product.
We, LaCie, solemnly declare that this product conforms to the following European standards: Electromagnetic Compatibility Directive (2004/108/EC); Low-Voltage Directive: 2006/95/EC
Apple, Mac, Time Machine, and Macintosh are registered trademarks of Apple Computer, Inc. Microsoft, Windows XP, Windows Vista, and Windows 7 are registered trademarks of Microsoft Corporation. Other trademarks mentioned in this manual are the property of their respective owners.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
CAN ICES-3 (B)/NMB-3(B)
This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio/TV receiver, it may cause radio interference. Install the equipment according to the manual. This statement does not apply to the LaCie CloudBox.
China RoHS 2 refers to the Ministry of Industry and Information Technology Order No. 32, effective July 1, 2016, titled Management Methods for the Restriction of the Use of Hazardous Substances in Electrical and Electronic Products. To comply with China RoHS 2, we determined this product's Environmental Protection Use Period (EPUP) to be 20 years in accordance with the Marking for the Restricted Use of Hazardous Substances in Electronic and Electrical Products, SJT 11364-2014.
中国 RoHS 2 是指 2016 年 7 月 1 日起施行的工业和信息化部令第 32 号“电力电子产品限制使用有害物质管理办法”。为了符合中国 RoHS 2 的要求,我们根据“电子电气产品有害物质限制使用标识”(SJT 11364-2014) 确定本产品的环保使用期 (EPUP) 为 20 年。
有害物质 Hazardous Substances |
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部件名称 Part Name | 铅\\(Pb) | 汞 (Hg) | 镉 (Cd) | 六价铬 (Cr+6) | 多溴联苯 (PBB) | 多溴二苯醚 (PBDE) |
硬盘驱动器 HDD | X | O | O | O | O | O |
外接硬盘印刷电路板 Bridge PCBA | X | O | O | O | O | O |
电源 (如果提供) Power Supply (if provided) | X | O | O | O | O | O |
接口电缆 (如果提供) Interface cable (if provided) | X | O | O | O | O | O |
其他外壳组件 Other enclosure components | X | O | O | O | O | O |
本表格依据 SJ/T 11364 的规定编制。 This table is prepared in accordance with the provisions of SJ/T 11364-2014 O: 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572 规定的限量要求以下。 O: Indicates that the hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement of GB/T26572. X: 表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572 规定的限量要求。 X: Indicates that the hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement of GB/T26572. |
Taiwan RoHS refers to the Taiwan Bureau of Standards, Metrology and Inspection’s (BSMI’s) requirements in standard CNS 15663, Guidance to reduction of the restricted chemical substances in electrical and electronic equipment. Beginning on January 1, 2018, Seagate products must comply with the “Marking of presence” requirements in Section 5 of CNS 15663. This product is Taiwan RoHS compliant.
The following table meets the Section 5 “Marking of presence” requirements.
台灣RoHS是指台灣標準局計量檢驗局(BSMI)對標準CNS15663要求的減排電子電氣設備限用化學物質指引。從2018年1月1日起,Seagate產品必須符合CNS15663第5節「含有標示」要求。本產品符合台灣RoHS。 下表符合第5節「含有標示」要求。
設備名稱:硬盤設備/SSD,型號:外接使用 Equipment Name: Hard Disk Device/SSD, Type Designation: External Use Only |
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單元 Unit | 铅\\(Pb) | 汞 (Hg) | 镉 (Cd) | 六价铬 (Cr+6) | 多溴联苯 (PBB) | 多溴二苯醚 (PBDE) |
硬盘驱动器 HDD | — | O | O | O | O | O |
外接硬盘印刷电路板 Bridge PCBA | — | O | O | O | O | O |
电源 (如果提供) Power Supply (if provided) | — | O | O | O | O | O |
接口电缆 (如果提供) Interface cable (if provided) | — | O | O | O | O | O |
其他外壳组件 Other enclosure components | — | O | O | O | O | O |
備考 1. “O” 係指該项限用物質之百分比含量未超出百分比含量基準值。 Note 1. “O” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence. 備考 2. “—” 係指該项限用物質為排除項目。 Note 2. “—” indicates that the restricted substance corresponds to the exemption. |