The LaCie CloudBox is a great solution for storing and backing up data. As a local network device with ample storage, you can keep your important files on its disk drive. For added security, all data stored on the CloudBox is automatically backed up to your Online Backup account each day. This manual will help you to configure and administer the CloudBox on your network.
With local storage and online backup, your data is now secure on two fronts. Files stored on the LaCie CloudBox are safe on your local network if you experience problems with your computer’s hard drive or operating system. Since they are also backed up online, your files are kept secure outside of the home or office. This means that your most critical data is protected against more grave concerns, such as theft, fire, or flood. Further, a CloudBox Online Backup encrypts your data using 128-bit encryption before it is uploaded to your account.
After you have configured the CloudBox, your Online Backups will run daily at a scheduled time. When the scheduled backup starts, the Online Backup will search the CloudBox for the data to upload to your Online Backup account. The Online Backup account will retain all the data stored on the CloudBox at the time of the scheduled backup.
For example, along with many other files, Text Document A is stored on your CloudBox. Each day, the Online Backup understands to retain Text Document A since it is consistently stored on the CloudBox. After a month, you delete Text Document A from your CloudBox. Text Document A will also be deleted from your Online Backup account during the next scheduled Online Backup.
Depending upon the amount of data stored on the CloudBox, your initial online backup may require some time. Please do not be alarmed if the backup takes many hours or several days. All online backups occur in the background, leaving you free to operate your computer or workstation.
Factors that may contribute to longer Online Backups:
The following file and/or folder types are not supported by the CloudBox Online Backup:
The following list of peripheral hardware and system software may improve your CloudBox’s performance:
The front LED changes to indicate different drive behavior.
LED Behavior | Indication |
---|---|
Off | Device is off |
Blue: Fast blinking | Drive activity Backup in progress |
Blue: Static | Ready |
Blue: Slow blinking | Startup Shutdown |
Red: Static | The CloudBox is being restored to Factory Settings Hardware failure |
Red: Slow blinking | Backup or Restore failed Red blinking will continue until the next backup completes successfully (scheduled or manual) Blinks for five seconds to start a Restore to Factory Settings |
Red/Blue: blinking | Firmware update in progress |
This chapter explains how to connect the CloudBox to your network. Please note that your network must have access to the Internet for the CloudBox installation, setup, and general use.
Ethernet is the most widely used local area network (LAN) technology. A Gigabit (Gb) Ethernet cable is included with your LaCie device to connect it to a network. Please note that the images in the table below may not reflect the precise cable or connector positions of your LaCie device or router. However, the ends of the Ethernet cable are the same, allowing for easy connection to the LaCie product and your router.
Once installed, LaCie Network Assistant will appear in your system tray (Windows) or in the menu bar (Mac).
LaCie Network Assistant will automatically search for LaCie storage devices on your network. When a new device is found, the icon will blink. LaCie Network Assistant also provides a link to the Dashboard, the Web-based administration tool for the CloudBox (see Administering Your LaCie CloudBox). LaCie recommends using LaCie Network Assistant to launch the CloudBox Setup Wizard.
To properly configure your CloudBox, please run the Setup Wizard to completion. Though the CloudBox may be listed on your network, the storage will not be accessible until the Setup Wizard has been completed. The Setup Wizard can be started via LaCie Network Assistant or directly in your web browser.
The Setup Wizard will guide you through the installation, from creating an account to configuring the CloudBox settings.
Please locate the leaflet with your 1-Year Online Backup contract number before continuing with the Setup Wizard. You will be asked for the contract number during the setup.
The Username you enter during the Setup Wizard will become the default administrator of the CloudBox. Please note your Username and Password on paper for future reference since the information cannot be recovered.
An administrator may add up to nine more users to the CloudBox to store and backup data. Further, the administrator can revise or remove users. While user names may be edited at any time, the administrator Username remains the same once it is created during the Setup Wizard.
You may have to run the Setup Wizard again due to:
If your contract number is associated with an active Online Backup account, you will have the option to restore your last backup:
LaCie recommends renewing your Online Backup contract each year. In keeping your Online Backup contract up to date, you can continue to enjoy secure updates to your private account. The Home page on the CloudBox Dashboard lets you know how many days remain before the contract expiration date. You will also receive an email one month before the expiration date as a friendly reminder.
You can renew your contract at http://cloudbox.lacie.com.
For two months following the contract expiration date, it is possible to restore data backed up online. To restore a backup after an Online Backup contract has expired, please use the restore application available at http://cloudbox.lacie.com.
The LaCie CloudBox creates a separate folder for each user. The user can copy important data to his folder for local and online backup.
For example: the person who runs the Setup Wizard decides upon the Username “admin”. A corresponding folder called “admin” is also created by the CloudBox. The admin may now store files in his admin folder.
Each user added by an administrator can copy files to his respective CloudBox user folder. All data stored on the CloudBox is automatically backed up online. To add users, see Administering Your LaCie CloudBox.
Please note that one user folder may be accessed on a computer at one time. For example, if the administrator has mounted his folder “admin” onto Computer A, he cannot add another CloudBox user folder to the list of Computer A’s active network drives. In order to mount another user folder on Computer A, the administrator must disconnect from the “admin” user folder.
However, a user folder may be mounted on more than one computer on the same network at the same time. For example, the user folder “admin” may be mounted on Computer B while it is mounted on Computer A.
When your computer is connected to the network, LaCie Network Assistant will help you quickly access your user folder. You can also configure the user folder to be available every time you log on to your computer.
LaCie Network Assistant can be configured to automatically mount user folders on your computer. You can have quick access to your folders without entering your username and password. To map user folders via LaCie Network Assistant, follow the steps below:
Windows: The user folder will mount in My Computer/Computer automatically when the computer detects the CloudBox on the network.
Mac: The user folder icon will appear in your Finder when the computer detects the CloudBox on the network.
To mount the user folder each time you log on to you computer:
Your data is not modified or compressed when backed up online. Further, you decide the type of backup that best suits your working environment. Backup preferences range from copying files manually to automated solutions such as Windows Backup and Restore.
Your user folder acts like any other folder or drive when it is mounted on your computer. Once you have opened your user folder, you can:
The CloudBox supports most automated backup solutions for Windows. For example, you may use the CloudBox as the target disk for Windows Backup and Restore.
Run LaCie Backup Assistant on the included Utilities CD-ROM to install professional versions of Genie Timeline for Windows or Intego for Mac. Both offer excellent backup options for your CloudBox.
With the CloudBox, your local system backups enjoy an added level of security since they are automatically backed up online.
The LaCie CloudBox features an easy-to-use administration tool called the Dashboard. You can access the Dashboard via LaCie Network Assistant or directly in your Web browser.
The Setup Wizard will launch the first time you log into the Dashboard. With subsequent logins the administrator can manage or adjust the CloudBox settings. The Dashboard Home page:
There are two ways to access the Dashboard:
The LaCie CloudBox login page will open in a new browser window or tab. If your browser is not open, LaCie Network Assistant will open it for you.
To open the Dashboard, you must enter the administrator Login and Password that were created during the Setup. Please note that the Login and Password are case sensitive. Click LOG ON to enter the Dashboard.
On the login page, you can:
The Home page provides the following information:
a. The amount of storage used on the CloudBox internal hard drive.
b. Online Backup Status.
c. Choose a Selective restore to PC or a Full restore on the Box. See Restore for more information on restoring your backups.
d. The days remaining on your Online Backup contract.
This section lists the date and times of the previous and next backups, backup history, data sent, and the current backup status. Examples of a backup status:
While a backup is running, you can:
a. Click the “i” icon to see the backup progress window.
b. Click STOP THE BACKUP to cancel the backup in progress.
Click the “i” icon for a History of your backups. You may also view and download the logs for each backup.
The Dashboard is made up of a central area surrounded by “widgets”. Widgets are small boxes that represent the different pages that make up the Dashboard. No matter your place in the Dashboard, a widget displays a summary for easy reference. For full information, navigate to the page itself by clicking directly on the widget.
To log out of the Dashboard or restart/shutdown the CloudBox, click the Shutdown Options button in the upper right-hand corner of any Dashboard page.
The administrator can use this page to modify some of the CloudBox’s general parameters. To make changes, click on the selection to view a prompt for additional choices. For example, click on the Machine Name Cloudbox to open the field that permits you to type a new name.
Machine Name: Modify the machine name. The machine name identifies your CloudBox in LaCie Network Assistant and on the local network. The machine name is limited to 15 characters. Please use alphanumeric characters without spaces or symbols.
Date (mm/dd/yy): The date is set by your CloudBox Online Account.
Workgroup: Your CloudBox can join an existing Windows Workgroup. Click on Workgroup to change the name.
Time: The time is set by your CloudBox Online Account.
Language: Choose your preferred language.
Time Zone: Set the time zone.
Status Light: The status light is enabled by default. Deselecting the checkbox will turn off the CloudBox’s front light. However, the drive will report potential errors via the light.
Manage user accounts on this page.
User data is organized by a table:
Login: All user Logins may be revised by clicking on the name. The administrator name created during the Setup cannot be modified.
Password: Please note that all Passwords are listed with asterisks for the security of each user. User Passwords may be revised by clicking on the current password. To change the administrator password, go to the CloudBox Settings page and select the General tab. Please note that the CloudBox must have a connection to the Internet to change the administrator password.
Usage: If you have set a quota for a user, the amount of space used will be indicated as a percentage.
Quota: Set the limit that a user may store on the CloudBox. For example, a user may be assigned 10GB of storage space for his data.
Delete User: The column on the far right allows the administrator to delete a user and the user's data. Note that the administrator (“admin”) does not have an “X” in the far right column since the name cannot be deleted.
A private folder is automatically created with each new user. The name of the user folder is conveniently associated with the user login. For example, the user “Sally”, has a user folder with the same name. If Sally changes her login to Bill, the user folder will also change to Bill.
Note that the administrator (“admin”) does not have an “X” in the far right column since the name cannot be deleted.
Adjust the network settings for your CloudBox on this page.
Configure using DHCP or manually: Most consumer networks are DHCP, assigning an IP address to each connected device. As a result, users will see that the table has been filled in with values assigned by a DHCP server. If you select Configure manually, you will be able to modify the table values. Please make certain that you are entering the correct IP address if you select a manual IP configuration.
Proxy Configuration: The CloudBox may be used with a network that includes a proxy server for Internet access. Select the checkbox next to Enable proxy in order to enter the IP address and port number for the proxy server. Select the Authorization required checkbox if a Name and Password are needed to reach the Internet via the proxy server. Click APPLY to execute the changes.
The Dashboard may close once you have applied the changes to the CloudBox network configuration.
This page provides Online Backup account information and the CloudBox health status via three tabs: General, Diagnosis, and History.
Click BACKUP NOW to initiate an immediate backup.
Select the time of day for the CloudBox online backup by clicking the selection next to Online backup start time. LaCie recommends choosing a time of day when your network is less active.
You have the option to choose transfer rates for your CloudBox uploads and downloads. Please consider the amount of bandwidth that the CloudBox will use before making any changes. To initiate a change, click on the settings next to Download limit and Upload limit.
By default, the CloudBox online backup will ignore hidden files used by Mac OS X. To backup these files, you may click on No next to Ignore hidden Mac files. Select Yes to skip Mac OS hidden files.
Depending upon the amount of data stored on the CloudBox, your initial online backup may require some time. Please do not be alarmed if the backup takes many hours or several days. All online backups occur in the background, leaving you free to operate your computer or workstation.
Factors that may contribute to a slow backup:
CloudBox service running | CloudBox connection quality | |
---|---|---|
Ok (Green) | Normal operation | Normal operation |
Warning (Yellow) | Not applicable | The CloudBox network connection is very weak. *Please verify the network cable connections. *Confirm that there are no conflicts on your router ports. See your router user manual for more information on ports. *Speak with your network administrator or provider. You may require a proxy server to connect to the Internet. |
Error (Red) | The Online Backup service is experiencing difficulty. *Wait for a minute before clicking RELOAD. *If the problem persists, try rebooting the CloudBox. *If the above options do not resolve the issue, try to restore the CloudBox to factory settings. | The CloudBox is not connected to the Internet. |
Not available (Grey) | There is a problem connecting to the CloudBox. Try to save the system logs while troubleshooting. *Logout and reboot the browser. Go to the Dashboard login to see if the problem is resolved. *If the problem persists, try rebooting the CloudBox. *If the above options do not resolve the issue, try to reset the CloudBox. | There is a problem connecting to the CloudBox. Try to save the system logs while troubleshooting. *Logout and reboot the browser. Go to the Dashboard login to see if the problem is resolved. *If the problem persists, try rebooting the CloudBox. *If the above options do not resolve the issue, try to reset the CloudBox. |
Review the logs of your most recent online backups.
Click on the words Done, Failed, or In progress to see the log. A fourth option, Partial, indicates that the backup was successful but skipped unsupported files.
The support page will allow you to access the system log and set up email alerts.
Version: The level of firmware currently being used by the CloudBox.
System log: Click the Download button to save the CloudBox log to your computer. The system log is helpful when speaking with Technical Support.
Email notification: When the checkbox is selected, the administrator will receive email notices concerning the state of the CloudBox. Email notifications include:
Default email notifications are sent to the administrator’s email address even if the Alert notification box is not checked:
Logs: CloudBox warnings sent via email are also listed in the Alerts box. To clear the alerts box, click the Trash can icon on the right.
AUTO-Update: See Update Method 1: AUTO-Update for further information.
To reset the CloudBox to its out-of-the-box state:
LaCie may improve your network device software or add new features over time.
To find the latest version of CloudBox software, go to Dashbaord > Support. Under Configuration, look for Version. The number that follows is the version of software installed on your CloudBox.
There are two methods for updating your CloudBox software.
Your network hard drive is configured to obtain the latest software updates through the Internet. If a new version of software is found, you will receive a notification to update the device by email. If you do not see an email, please check your Spam filter. Consider revising your Spam settings if it contains email notifications from the CloudBox.
In most instances, the prompt for an update will also appear when you log into the Dashboard. You can go directly to the CloudBox Dashboard Support page to begin the update.
Updating your CloudBox should not erase your configuration or data.
a. Click the screwdriver and wrench icon to set the time that the CloudBox searches for firmware updates.
b. Manually search for an update:
Recommendations for Updating Using LaCie Network Assistant:
This update procedure will not erase your configuration or files saved to the drive:
There are two easy ways to restore your data:
The CloudBox Online Restore application has an intuitive interface to:
Download the CloudBox Online Restore application at http://cloudbox.lacie.com from any computer with an Internet connection. The CloudBox Online Restore application is compatible with Windows or Mac. Once it is available on your computer:
To begin a Selective Restore, launch the CloudBox Online Restore application to select Browse. You will be directed to your online backup account.
If you wish to restore a small portion of your data from an online backup, a Selective Restore offers more flexibility to choose specific files than a Full Restore. However, if you have to replace your CloudBox due to theft or technical problems or your data is corrupt or lost, a Full Restore can restore one of your last 10 backups directly to the device. You will also recover your Dashboard settings, which is helpful if a user has been accidentally deleted (Dashboard only).
A Full Restore is available:
Choosing a Full Restore from the Dashboard will automatically restore the last successful backup. If you wish to select an earlier backup point, please see the instructions for a Full Restore using the CloudBox Online Restore application.
To begin a Full Restore, launch the CloudBox Online Restore application to select Full Restore.
Question | Answer |
---|---|
How does an Online Backup begin? | Files stored on the CloudBox are indexed and prepared for upload to your Online Backup account. |
Why does it seem to take more time than I expected? | Indexing and uploading may take a good amount of time depending on the data stored on the CloudBox. Backups can run from hours to days. The time to complete an Online Backup is contingent upon many factors, including: * The amount of data stored on the CloudBox. This includes the size and quantity of files to backup. * Available bandwidth. * Speed of your Internet connection. |
Can I work on files stored on the CloudBox during a backup? | Yes. However, the changes will not be stored to your Online Backup immediately. The changes will be backed up online with the next Online Backup. |
What will happen to my Online Backup if my CloudBox is shut down or loses power? | The CloudBox should restart automatically once power is restored. If needed, you may restart the device manually. Due to the interruption, the Online Backup will be noted as Failed due to the loss of power or being shut off. However, your Online Backup account will keep the data that was uploaded to the point that the CloudBox lost power or was shut off (also called a restore point). Once powered back on, the next Online Backup will begin as scheduled. You may also initiate a manual Online Backup. |
What is a restore point? | It is a snapshot of your data at a given time, such as the backup start date and time. |
Is my data encrypted? | Yes. All data is encrypted using 128-bit AES (Advanced Encryption Standard) before it is uploaded to your Online Backup. |
If you are having problems with your LaCie product, consult the table below for a list of available resources.
Order | Source | Description | Location |
---|---|---|---|
1 | Quick Install Guide | Concise steps to follow for getting your product up and running | Either a printed leaflet or accessory box and included in the product box, or download PDF from the product page |
2 | Support Pages | Includes interactive troubleshooting topics for most common problems | www.lacie.com/support/, select your product, then click the “Troubleshooting” tab |
3 | User Manual | Includes common troubleshooting topics | See Troubleshooting Topics below |
4 | Customer Support | Create an account on lacie.com, register your product, and fill out a support ticket | Create an account here: www.lacie.com/us/mystuff/login.htm?logout&rtn=mystuff |
LaCie frequently releases firmware updates to improve the functionality of products. Please check frequently for recent updates to firmware and to LaCie Network Assistant to ensure optimum product performance.
The system log allows you to review the type, date, time, source, and event ID of activities on the LaCie . Additionally, if you ever need help from LaCie technical support, the log will be important. For more information, refer to chapter Dashboard:Support.
Q: Does your computer's configuration meet the minimum system requirements?
A: Check Recommended System Hardware and Software for more information.
Q: Is the system's power supply connected and is the LED on the front of the drive on?
A: Make sure that: the power supply is properly connected; that the system has been powered on pushing the power button; and that the power supply outlet has a sufficient supply of power.
Q: Is the LED on the front of the device flickering for an inordinate period of time?
A: If the LED is flickering or will not turn on, the power supply may be defective. Please contact your LaCie reseller or LaCie Customer Support.
Q: Did you follow the correct installation steps?
A: Review the installation steps Connecting to your Network.
Q: Are both ends of the Ethernet cable firmly connected?
A: Disconnect the Ethernet cable, wait 10 seconds and then reconnect.
Ensure that the interface connectors are properly aligned. The Ethernet cable can only be inserted one way. Make sure it is correctly oriented.
Check that the Ethernet connectors are straight and fully seated in the Ethernet ports.
Make sure that you use the Ethernet cable provided with the LaCie CloudBox.
By default the LaCie CloudBox is configured to retrieve its IP address from a DHCP server. If your network is managed by a DHCP server and you cannot access your LaCie CloudBox, try checking your DHCP server's log. To get the IP address, run LaCie Network Assistant, which is located on the LaCie Storage Utilities CD-ROM. If no DHCP server detected, the product will run APIPA to assign itself an IP address.
Q: Is the IP address properly set?
A: For more information, please see Dashboard: Network.
Q: Does your network require devices to be assigned a static IP address?
A: To assign a static IP address, see Dashboard: Network.
Q: Are you using an obsolete version of LaCie Network Assistant?
A: Confirm the latest version of Lacie Network Assistant to ensure all features work correctly.
Q: Has the administrator created an account for the user?
A: In order for a user to access his LaCie CloudBox user folder, two conditions must be met:
Q: Are you transferring multiple files simultaneously?
A: Access to a user folder can slow down during simultaneous file transfers.
LaCie offers first-rate service and support through our generous three-tiered warranty policy. Our 1-, 2-, 3-, and 5-year policies include comprehensive, complimentary web-based resources, expert in-house technical support, and worldwide repair and/or replacement coverage. To benefit from this warranty, please contact LaCie Support at www.lacie.com/us/support where you can find online support and contact information. You may also contact representatives at the original point of purchase who will be able to help guide you.
Standard warranties vary depending on the product. To verify your product’s warranty status and to see which standard warranty is included with your product, type in your product’s serial number at www.lacie.com/us/support. If no warranty is listed under your product’s name, this means that the warranty has expired.
If you wish to extend your warranty coverage, you can purchase Silver, Gold, or Platinum Care or Advanced Exchange. For details, see www.lacie.com/warranties.
A standard LaCie limited warranty is included with all products. Please read the terms and conditions below.
LaCie (“LaCie”) warrants, to the original purchaser, that this equipment shall be free of defects in materials and workmanship for a period of one (1), two (2), three (3), or five (5) years, depending on the model, from LaCie's date of original shipment when the equipment is used normally and is properly serviced when needed. If you discover a defect covered by the warranty set forth above, your sole and exclusive remedy will be for LaCie, in its sole discretion to (i) repair or replace the product at no charge to you; or, if a repaired unit or replacement product is not available, (ii) to refund the current market value of your product. You acknowledge and agree that replacement product, at the sole option of LaCie, may be a new product or a remanufactured product. In order to receive the remedy set forth above, you must return the product during the warranty period and include with each returned product (i) a copy of your original purchase invoice to verify your warranty; (ii) a Return Material Authorization number; (iii) your name, address and telephone number; (iv) a copy of the bill of sale bearing the appropriate LaCie serial numbers as proof of date of original retail purchase; and (v) a description of the problem. The customer must pay all transportation costs for a returned product. The product will need to be returned to LaCie within the country of original retail purchase. This warranty applies only to hardware products; LaCie software, media, and manuals are licensed and warranted pursuant to separate written agreement. This warranty does not apply if the product has been misused or has been damaged by accident, abuse, misuse, or misapplication; if it has been modified without permission of LaCie; or if any LaCie serial number has been removed or defaced. If a customer has purchased a LaCie Advance Care Option (ACO) to go with this equipment, the ACO shall be valid for three (3) years from activation.
EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, ALL PRODUCTS ARE SOLD “AS IS” AND LACIE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT FURTHER LIMITING THE GENERALITY OF THE FOREGOING, DOES NOT WARRANT (1) THE PERFORMANCE OR RESULTS OBTAINED FROM USING THIS PRODUCT, (2) THAT THE PRODUCT IS APPROPRIATE FOR THE CUSTOMER'S PURPOSES, (3) THE MANUAL IS ERROR FREE, OR (4) THAT NO DATA WILL BE LOST WHILE USING THE PRODUCT. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE IS ASSUMED BY THE CUSTOMER. THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, ORAL OR WRITTEN, EXPRESS OR IMPLIED.
This Limited Warranty applies only to hardware products manufactured by or for LaCie that can be identified by the “LaCie” trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-LaCie hardware products or any software, even if packaged or sold with LaCie hardware. Manufacturers, suppliers, or publishers, other than LaCie, may provide their own warranties to the end user purchaser, but LaCie, in so far as permitted by law, provides their products “as is”. Software distributed by LaCie with or without the LaCie brand name (including, but not limited to system software) is not covered under this Limited Warranty. Refer to the licensing agreement accompanying the software for details of your rights with respect to its use.
LaCie does not warrant that the operation of the product will be uninterrupted or error-free. LaCie is not responsible for damage arising from failure to follow instructions relating to the product's use. This warranty does not apply: (a) to consumable parts, unless damage has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; © to damage caused by use with non-LaCie products; (d) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (e) to damage caused by operating the product outside the permitted or intended uses described by LaCie; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of LaCie or a LaCie Authorized Service Provider; (g) to a product or part that has been modified to alter functionality or capability without the written permission of LaCie; or (h) if any LaCie serial number on the product has been removed or defaced.
No LaCie dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty.
Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly recommends that you keep TWO copies of your data; one copy on your external hard disk, for instance, and a second copy either on your internal hard disk, another external hard disk or some other form of removable storage media. LaCie offers a complete line of CD and DVD drives. If you would like more information on backup, please refer to our website.
LACIE IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY LEGAL THEORY, INCLUDING LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH LACIE PRODUCTS EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.
Your opening of your package, your use of the product, or your return of the enclosed Registration Card acknowledges that you have read and agree to the terms of this Agreement. You further agree that it is the complete and exclusive state of the agreement between us and supersedes any proposal or prior agreement, oral or written, and any other communications between us relating to the subject matter of this Agreement.
Read carefully all information related to warranty and precautions of use of your new LaCie product in the user manual.
For products purchased in the United States, you may contact LaCie at 7555 Tech Center Drive, Tigard, Oregon 97223 USA. Email: sales@lacie.com. Website: www.lacie.com. Customer service: 503-844-4503.
On rare occasions, a newly purchased LaCie product may be delivered in non-working order. We are working to avoid these issues, but unfortunately, these situations may arise from time to time. Within the 15 calendar days of purchase, should you experience an issue with your new LaCie product, we ask you to return the product to the place where it was originally bought. You will be required to give a proof of purchase.
Please be sure to back up your data before returning your drive to LaCie for repair. LaCie cannot under any circumstances guarantee the integrity of data remaining on a returned drive. We make no provisions for data recovery and cannot be held liable for any data loss on drives or media returned to LaCie.
All products returned to LaCie must be securely packaged in their original box and shipped with postage prepaid, except for Products registered under the Advance Care Option.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Contact us:
LaCie Australia, 6/151 Beauchamp Rd, Matraville NSW 2036 AUSTRALIA
Phone: 02 8063 3711
Email: info.au@lacie.com
For fast technical support, create a support ticket after registering your product at www.lacie.com/au/register.
Copyright © 2024 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie.
The material in this document is for information only and subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product.
Apple, Mac, Time Machine, and Macintosh are registered trademarks of Apple Computer, Inc. Microsoft, Windows XP, Windows Vista, and Windows 7 are registered trademarks of Microsoft Corporation. Other trademarks mentioned in this manual are the property of their respective owners.
Your LaCie product ships with copyrighted software that are licensed under the GPL, AFL, Apache, Apple, BSD, GNU LGPL, MIT, OpenLDAP, OpenSSL, PHP, Python, and Creative Common. It also includes free software, the source code for which can be downloaded from the LaCie website: www.lacie.com/support/
© 2007-2008, Thomas BERNARD. © 2006 Allan Saddi allan@saddi.com © 2004, Jan Kneschke, incremental. © 2001-2006, Patrick K. O’Brien and Contributors. © 2003-2009 Stuart Bishop stuart@stuartbishop.net. © 2006 Kirill Simonov. © 1996-2006 Julian R Seward. © 2004, 2005 Darren Tucker. All rights reserved. © 1997-2008 University of Cambridge. All rights reserved. © 2007-2008, Google Inc. All rights reserved. © 1990-2003 Sleepycat Software. All rights reserved. © 1995-2004 Jean-loup Gailly and Mark Adler. © 2004 Micah Dowty. ® 1997-2006 by Secret Labs AB ® 1995-2006 by Fredrik Lundh. © 1988,1990,1993,1994 by Paul Vixie. © 2007-2009 Charles du Jeu.
This list of licenses can evolve over time and can be found on the user interface under the heading “Credits.”
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
CAN ICES-3 (B)/NMB-3(B)
This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio/TV receiver, it may cause radio interference. Install the equipment according to the manual. This statement does not apply to the LaCie CloudBox.
We, LaCie, solemnly declare that this product conforms to the following European standards: Electromagnetic Compatibility Directive (2004/108/EC); Low-Voltage Directive: 2006/95/EC