This manual covers:
Congratulations on your purchase of a LaCie d2, 2big, or 5big Network 2. Designed to satisfy the data sharing and backup needs of small offices, your LaCie NAS (network-attached storage device) represents the new generation of shared storage with security.
This manual will guide you through the process of connecting the NAS to your network and will assist you in troubleshooting any issues that might arise. If you encounter problems, check Getting Help. Note that most of the problems users encounter can be resolved by resetting the product to factory conditions (see Update Product Operating System).
|d2 Network 2||2big Network 2||5big Network 2|
| Utilities CD-ROM with |
software and User Manual
|Drive stand for upright use|
|USB 2.0 cable|
|Disk drawer key|
The multi-function front LED/button allows you to activate/deactivate sleep mode and reset to default.
The front and rear LEDs indicate drive status and activity (only the 2big and 5big have rear drive LEDs). This section describes the behavior of the LED indicators.
This LaCie product's metal body is ideal for naturally dissipating internal drive heat. Its unique design actually draws heat away from the internal drive toward the external casing. The large surface area of the heat sink casing absorbs internal heat and dissipates it, keeping the drive safe and prolonging its life and reliability.
As a consequence, it is normal that the external casing is warm to the touch. Please make sure that the vent on the back bezel is not obstructed and that there is a natural airflow across the casing.
Heat dissipation is maximized when this LaCie product is in the upright position. When stacking LaCie products, please remember to attach the included rubber feet (if included) on the under side of your drives. This will allow for some airflow between your drives so that the heat dissipation can work effectively. LaCie does not recommend stacking or racking more than three drives on top of each other, especially if these drives are turned on simultaneously.
Please follow the order of operations when adding hard drives to your diskless LaCie NAS enclosure:
See the full explanations for each step below.
Please make certain to add new drives in the order of the numbered slots.
To secure the disk in the drive tray:
Steps 1 through 3 should take approximately seven minutes.
This chapter explains how to connect your LaCie NAS to a network. For details on connecting your NAS directly to a computer via USB (2big/d2 only), see Connect to a Computer via USB.
The device is ready to be accessed once the blue LED has stopped blinking. The product may take up to 3 minutes to boot.
Lacie Network Assistant detects all LaCie network-attached storage devices on your network and gives you easy ways to connect to or configure them.
It is also possible to create new shares and/or to delete the default shares (except USBShare or iSCSIShare). See Dashboard - Drive Information for details.
You have several options for accessing shares on your LaCie product.
All LaCie NAS feature an easy-to-use browser-based administration tool, called the Dashboard, that will allow you to manage users, groups, shares, and the other product features.
There are two ways to access the Dashboard, using the LaCie Network Assistant and using a browser.
If a user has forgotten his/her password, it can be recovered if an SMTP server has been assigned (see Dashboard - Network) and an email address has been input for that user on the Users page.
The welcome page contains links to helpful documents from the LaCie website, the ability to change details for the currently logged in user, and a list of the different pages that make up the Dashboard.
To restart or put the NAS into deep sleep mode, click this button, then choose between Restart and Deep Sleep Mode. Note that Deep Sleep Mode must be enabled or this option will not be available (see Dashboard - Eco Management).
The Dashboard is made up of a central area surrounded by widgets, or small boxes that represent the different pages that make up the Dashboard. The widget displays a summary of the information contained in the page. For full information, navigate to the page itself.
To create a new user, click the Add User button, then fill out the required fields.
User data is organized in a table.
To delete a user, click the gray X on the far right of the user's row. Confirm in the dialogue window.
Shares—network folders—comprise the storage capacity of your LaCie NAS. Out of the box, it has two shares, Share and Public, and USBShare (d2/2big only) or iSCSIShare (5big only) is created automatically when storage is allocated to it using the Dashboard. The Shares page in the Dashboard allows the administrator to assign quotas and access rights to users and groups, and to toggle share-level service activation.
Share data is organized in a table.
Click the configuration icon in the right-hand column and select either Manage User Access or Manage Group Access, then click the Edit button. In the left-hand column of the resulting window, the users or groups without access to the share are listed. Select the group or user to be granted access, then click the right arrow either to the Read + write access cell or to the Read only access cell. To withdraw access, select a user or group in the Read + Write access cell or the Read only access and click the right arrow.
Select Grant read access to Guest and System Users to give read-only access to the share to non-users.
To delete a share, click the gray X on the far right of the share's row. Confirm in the dialogue window. Note that deleting a share deletes all files on the share as well as any backup jobs involving that share.
The LaCie NAS Dashboard features a torrent server that will allow you to download torrent files. For more information on torrents, see:
Below the list of downloads are several settings.
This page allows you to activate or deactivate services on your device on a global or default level. There are three levels of service activation – global, default, and share. The global level overrides the other levels. If a service is activated at the global level, a green light will be listed in the Running column. When the light is green, the service will be activated by default when a new share is created. The share level overrides the default level but not the global level. To activate a service at the share level, see Dashboard - Shares).
Click the box in the service's row to activate or deactivate the service for all shares.
Click the Options icon to:
The following table describes the available services.
|Service||Description||Active by Default|
|SMB||Allows file and print sharing between computers running Windows or Unix.||Yes|
|AFP||Enables file services for Mac OS X.||Yes|
|NFS||Allows a client computer to access files over the network.||No|
|FTP||Standard network protocol used to copy files from one host to another over a TCP-based network.||No|
|SFTP||SSH File Transfer Protocol.||No|
|Multimedia||Multimedia services allow you to stream media files from your NAS to UPnP-enabled players (such as cell phones, computers, and game consoles). See Advanced Accessibility Features for details.||No|
|Time Machine™||Allows Time Machine to back up a Mac onto your LaCie NAS' share.||No|
This page shows you information about disk usage and will allow you to reformat your disk(s).
When you click the top FORMAT button, ALL data on the disk(s) (including on USBShare or iSCSIShare) will be erased and the disk(s) will be formatted. Data on any USB or eSATA hard drive connected to the expansion ports will not be affected.
The following events will trigger an email notification if an email address has been provided in the User page:
|Capacity||When the total available capacity is less than 90%||Admin|
|Quota event||When capacity reaches 90% of the amount set by the quota||Admin|
|Download||When a download has completed or when a download error has occurred||Admin|
|Backup||When a backup begins, ends, is cancelled, or fails||Admin|
|Fan||When the fan stops and restarts (2big/5big only)||Admin|
|Temperature||The product has remained at maximum temperature for at least one minute||Admin|
|Password recovery||A user has recovered his/her password||Admin or user, depending on who made the request|
If you wish, your LaCie NAS will automatically check if an operating system update is available from the update server, and will install it for you. See Update Product Operating System for details.
The Logs section will list important events, such as RAID change results and warnings.
To purge the listings from this list, click the trash icon.
Assigning users to groups gives you powerful tools to manage large numbers of users and their privileges. They allow administrators to change access rights to entire groups rather than individually.
From this page, administrators can: create, modify, delete, and add users to groups.
Group data is organized in a table.
To delete a user, click the gray X on the far right of the user's row. Confirm in the dialogue window. Note that deleting a group will not affect user data.
Your LaCie NAS features a robust backup and restore system. It allows you to back up files:
The Backup & Restore Wizard will help you set up backup jobs. In the case of DAS backups, the system even saves versions of backups, so you can restore earlier versions of files.
Local backup will let you use an external hard drive connected to your NAS as a backup source or destination. It will also allow you to back up a share on your NAS onto another share on the same NAS.
Remote backup will let you back up your NAS onto another NAS, whether it be on the local network or through the Internet. Note that the system will not store multiple iterations of the same backup, so a new backup will replace the existing one.
When a remote backup is performed, a share called Network Backup will be created on the target NAS which will contain the backed up files. This share will be not be password-protected by default.
Your NAS can be used by another NAS, whether it's on the same network or is remote, as a target for backup. This function must be activated before it will function. A non-LaCie NAS must be rsync compatible. To activate the service:
Jobs you have created will be listed in the table on the Backup page. This table will display useful information about the job and allows you to manage the jobs. Click the configuration icon in the far-right column for options. You can get detailed information on a job, start it, delete it, or enable/disable it.
If you disable a scheduled job, it will not run until it is enabled.
This page provides you with information on devices connected to one of the LaCie NAS' USB or eSATA expansion ports.
Your LaCie NAS features a printer server. To activate it, click the Activate the printer server check box. Then power on the printer and connect it to the NAS via a USB expansion port on the rear of your LaCie NAS. Once connected, the printer will be listed on the Dashboard - External Ports page, and the printer will become available throughout your network. Correct printer drivers must be installed on the host computer.
Connect an external hard drive to the LaCie NAS via either USB or eSATA, and it will be listed on this page. Once connected, it will behave similarly to the local shares on your LaCie NAS. It will be listed on the Dashboard - Shares page and can be accessed using your operating system's file system (Explorer Window for Windows users, and Finder for Mac users). However, external hard drives are always fully public on the network, quotas cannot be assigned to them, and their names cannot be changed.
Click the Multimedia Indexation box if you wish your DLNA devices to be able to access files on the external USB or eSATA hard drive connected to the LaCie NAS. Note that the Multimedia service must be activated on the Dashboard - General Settings page.
Choose between Configure using DHCP and Configure manually. If your network is DHCP-enabled, as are most consumer networks, the LaCie NAS will automatically be assigned an IP address and other values. As a result, most users will see that the table has been filled in with values. If you select Configure Manually, you will be able to modify the table values to conform to your non-DHCP-managed network.
Your LaCie NAS can be configured to connect to a proxy server. First activate the feature by clicking the Enable proxy box, then fill in the proxy server address, port, and optional authentication information and click APPLY.
To permit your LaCie NAS to send alert emails to users, configure the SMTP settings in this section. Verify that the alert system works by clicking the Send a verification email box, inputting an email address, then clicking the APPLY button.
This section displays features made available to the 5big Network 2 when it is connected to the network via two Ethernet cables. In the first two boxes, information about LAN1 and LAN2 are displayed.
In the third box, labelled Bonding, you can select how the 5big will use the dual LAN connection. Choose from:
See Manage RAID.
The Dashboard features an interactive file browser that allows you to manage and transfer files via HTTP. Access the File Browser by clicking its icon in the upper right-hand corner of the Dashboard.
The File Browser allows you to transfer, copy, and delete files, as well as view photos in thumbnails and even stream multimedia content such as mp3 or view photos. It is thus a convenient way to interact with files stored on your external hard drives through the network, whether the connection be through the local network or through the internet (see Remote Access). Also, since the File Browser permits faster file transfers than drag-and-drop (SMB), it is most effective for transferring large files.
The File Browser is composed of four parts:
You can view photos full-sized as well as stream certain types of music and text files. Select the file, then:
This chapter will describe your LaCie product's advanced accessibility features such as remote access, creating shortcuts to your shares, and multimedia streaming.
LaCie's new remote access system, called LaCie MyNAS, makes accessing your NAS away from home a cinch. Simply create a unique, public username for your NAS in Dashboard > Network, then use this name to access the NAS in a browser – from anywhere.
If your name is already chosen, type a new one and click Apply until you find an available name.
If you receive an error that your NAS is unable to connect to the internet, you may need to configure port forwarding, or if you are using a proxy, the proxy configuration could be preventing the remote connection.
If the issue is related to your router, you will need to access its administration page in order to forward a port (by default, 8080), which will create a path from your NAS to the internet. Refer to your router's documentation for details.
Once configured, simply type your NAS' URL into any browser, anywhere.
Your URL will be: mynas.lacie.com/username
After you input the URL, you will be asked to log in to the Dashboard. Note that this username and password are the ones the administrator created in Dashboard > Users.
Once logged in, you will be able to access the Dashboard in order to administer your NAS (if you have administrative privileges) or access the File Browser. The File Browser lets you upload, download, and stream many types of multimedia files such as mp3. For more information on the File Browser, see Dashboard - File Browser.
Once you successfully set up your LaCie NAS, you can create shortcuts so you can quickly access stored files. You can do this by using your operating system or LaCie Network Assistant.
LaCie Network Assistant (LNA) can be configured to automatically mount shares on your computer, which allows you quick access to the files they store. To create this shortcut to shares using LNA, follow the steps below:
If you would like a shortcut to accessing shares, follow this procedure.
The FTP protocol is used to transfer files from one computer to another through a local network or over the internet. This protocol allows you to exchange files with your friends or relatives securely, as only people with a user account will have access.
The FTP service is disabled by default, so you must enable it in on the Dashboard - Network page.
ftp://[username:password]@[ip or machine name]/
To login, enter your Dashboard username and password. (By default, admin/admin.)
To remotely access the share from a computer NOT on your network, refer to Remote Access. Instead of the machine name or LAN IP address, you will use the host name created by the DYNDNS service.
You can use LaCie Network Assistant (LNA) to wake your LaCie NAS from Deep Sleep.
First time you use WOL:
You can configure your LaCie NAS to share files (read-only) with UPnP/DLNA devices connected to the same network. Follow these steps:
If some files seem missing on your multimedia device, you can force a re-scan of your media files. To do so:
Your LaCie NAS can act as an iTunes Music server, streaming audio files to a computer on the network running iTunes. Once configured, a playlist bearing your NAS' machine name will appear in the Shared category within iTunes, and audio files stored on the NAS will be listed in this playlist. Follow these steps:
Once configured, Windows Media Player (WMP) can play files located on the LaCie NAS through the network connection. Follow these steps:
Your LaCie NAS is fully compatible with Time Machine®, Windows Backup and Restore®, and Genie Timeline®. A share on your NAS can be set as a backup target for these software. Just make sure that the user whose computer will be backed up onto the share has access to the share.
This chapter explains how to connect your LaCie d2 or 2big Network 2 to a computer via USB. For details on connecting your NAS to a network, see Connect to the Network.
If your network is limited to 10/100 Mbit transfer speeds or if you use WiFi, the USB connection will generally permit faster transfer times. In this case, LaCie suggests that as a first step you copy large quantities of files from your computer to your LaCie NAS via USB, then as a second step, connect it to the network.
Follow these steps to connect your LaCie NAS to a computer via USB:
USB, FireWire, eSATA, and Thunderbolt external devices feature “plug & play” connectivity, which means that your drive can be connected and disconnected while the computer is running. To prevent failures, however, it is important to follow these steps when disconnecting your LaCie hard disk.
From the System Tray (located in the lower right-hand side of your screen), click the Eject icon (a small green arrow over a hardware image). A message will appear, listing the devices the Eject icon controls (it should say, “Safely remove…”). Click on the LaCie hard disk in this prompt.
This message will appear: “Safe to Remove Hardware” (or similar). It is now safe to disconnect the device.
From the System Tray (located in the lower right-hand side of your screen) click on the plug icon (note the white check mark inside a green circle).
A message will appear, detailing the devices that may be safely unmounted.
Select Eject for the device you wish to unmount. A message will appear notifying you that it is safe to remove the device.
You can configure a 5big Network 2 share as an iSCSI target client, which allows you to mount a network share as a local share. You can then format this share in a non-network file system such as NTFS, HFS+, or FAT32.
The way this works is you can allocate a portion of the 5big Network 2's storage to iSCSIShare. Once you do this, iSCSIShare will be created automatically. To change the storage allocated to iSCSI:
The Dashboard offers several advanced parameters. Click the configuration icon and select Advanced Settings. In this window you can modify advanced parameters related to iSCSIShare.
After modifying the above values, click APPLY.
Your 2big or 5big Network 2 feature a robust RAID management system that will allow you to choose and manage the RAID mode most optimized for your data.
Navigate to the Dashboard - RAID Management page. This page consists of the following elements:
Click the MANAGE button to launch the RAID Setup Wizard. In the next screen, choose between Automatic RAID (5big only) and Manual RAID.
In automatic mode, the RAID mode will be chosen automatically to ensure constant protection with maximum capacity. At least two disks must be installed in your 5big for this option to work. This way, you can increase the number of disks in your NAS, or rotate in new, higher-capacity disks, without ever losing your data. The Wizard will also tell you know if you're about to choose a destructive (ie one in which data will be lost) RAID change, such as moving three disks in RAID5 to four disks in RAID0.
Once you select Automatic RAID, click NEXT, then click FINISH to initiate the Automatic RAID mode, your NAS will stop and then restart services. It will rebuild the array if necessary.
This method allows you to manually choose the RAID level. Click NEXT to continue. In the next screen, you can choose how many disks you wish to include in the RAID array. Disks not involved are spares that can be added to the array when and if you choose.
In the next screen, choose a RAID level. Clicking the RAID mode's button will give you an explanation of its strengths and weaknesses.
If you select a RAID mode under the heading Without data loss, converting the new mode will not erase files stored on your LaCie NAS. If you select a RAID mode under the heading With data loss, converting to the new mode will erase files on the shares (but Dashboard configuration will not be affected).
In the next screen, review the information, then confirm the RAID change by clicking the FINISH button. Then in the next screen, click the FINISH button once again, then confirm by clicking YES.
The Dashboard will become unavailable while the RAID mode is changed.
Rebuilding a protected RAID array takes many hours, depending on the capacity of the disks and your NAS' available resources (concurrent tasks such as backups or torrent downloads will slow rebuilding). Changing to an unprotected RAID mode (ie RAID0) takes less than a minute. Note that data is accessible during rebuilding.
Refer to the table below for an overview of the different RAID modes, and see the descriptions for details. Note that this information is also explained in the RAID Setup Wizard on the Dashboard (see above for details).
|RAID Mode||Capacity||Protection||Product||Factory Default|
|RAID 5 (default)||80%||5big||5big|
1 RAID 1 is only available for the 5big if there only two disks are installed.
RAID0 (2big and 5big): RAID 0 (also called Spanning mode in some LaCie devices), is the fastest RAID mode. In a RAID 0 array, the available capacities of each disk are added together so that one logical volume mounts on the computer. It offers the best performance but no protection in the case that a disk fails.
RAID1 (2big and 5big [only if two disks are installed]): RAID 1 is a secure RAID mode that is available if the 5big Network 2 has only two disks installed. RAID 1 provides data safety since all data is written to each disk at the same time. In the event of a single disk failure, data remains available on the other disk. Due to the time it takes to write the data twice, performance is slightly reduced. RAID 1 is a good choice when safety is more important than speed. However RAID 1 also reduces the available disk space by 50% due to the need to write each bit of data on each hard drive.
RAID5 (5big only): In RAID 5, data is striped across all disks (minimum of three) and a parity block for each data block (P in the illustration below) is written on the same stripe. If one physical disk fails, the data from the failed disk can be rebuilt onto a replacement disk. No data is lost in the case of a single disk failure, but if a second disk fails before data can be rebuilt to a replacement drive, all data in the array will be lost.
RAID5+Spare (5big only): RAID 5+Spare is a RAID 5 array in which one disk is used as spare to rebuild the system as soon as a disk fails. At least four disks are required. If one physical disk fails, the data remains available because it is read from the parity blocks. Data from a failed disk is rebuilt onto the hot spare disk. When a failed disk is replaced, the replacement becomes the new hot spare. No data is lost in the case of a single disk failure, but if a second disk fails before the system can rebuild data to the hot spare, all data in the array will be lost.
RAID6 (5big only): In RAID 6, data is striped across all disks (minimum of four) and a two parity blocks for each data block (p and q in the illustration below) is written on the same stripe. If one physical disk fails, the data from the failed disk can be rebuilt onto a replacement disk. This Raid mode can support up to two disk failures with no data loss. RAID 6 provides for faster rebuilding of data from a failed disk.
If your array is protected, ie in a RAID1 or RAID5/6 (5big only) mode, you can remove a disk without damaging the array and losing data, a process also referred to as “hot-swapping”. However, if you remove a disk from an unprotected (ie RAID0) array, you may lose data.
Replacing a drive involves two main steps, installing the new drive and claiming the new disk on the Dashboard - RAID page (see below). Note that the new disk must have equal or greater capacity than the disk it is replacing.
This chapter explains how to update your LaCie NAS' operating system and how to reset it to factory conditions. LaCie may improve your LaCie NAS' software or add new features over time. See below for updating information. Note that there are two ways of checking for new product software, from the Dashboard or using LaCie Network Assistant.
This update procedure will not erase your configuration or files saved to the drive.
For the 5big Network 2, there are two methods for resetting your LaCie NAS to factory conditions. Both will erase the default Dashboard data such as users, groups, machine name, etc. However, the first method, Reset Without Data Loss, will not delete files stored to the NAS, and the second, Reset With Data Loss, will. The second method constitutes a complete restoration to the out-of-box state.
For the d2 and 2big Network 2, if you wish to restore the NAS to the out-of-box state, first format the drive as described in Dashboard - Drive Information. Then follow the steps in Reset Without Data Loss. These two steps will first delete all files, then reset Dashboard settings.
Note that neither Reset Without Data Loss nor Reset With Data Loss will affect attached external hard drives.
In certain cases, you may wish to reinitialize your LaCie 5big Network 2. For example, it is going to be repurposed by moving it from one branch office to another. Since the new branch office employs a different team, you decide to reset the 5big to its out-of-box state. To do so, follow these steps:
The following steps should take approximately three minutes.
Steps 4 through 6 should take approximately seven minutes.
If you are having problems with your LaCie product, consult the table below for a list of available resources.
|1||Quick Install Guide||Concise steps to follow for getting your product up and running||Either a printed leaflet or accessory box and included in the product box, or download PDF from the product page|
|2||Support Pages||Includes interactive troubleshooting topics for most common problems||www.lacie.com/support/, select your product, then click the “Troubleshooting” tab|
|3||User Manual||Includes common troubleshooting topics||See Troubleshooting Topics below|
|4||Customer Support||Create an account on lacie.com, register your product, and fill out a support ticket||Create an account here: www.lacie.com/us/mystuff/login.htm?logout&rtn=mystuff|
LaCie frequently releases firmware updates to improve the functionality of products. Please check frequently for recent updates to firmware and to LaCie Network Assistant to ensure optimum product performance. See Update Product Operating System for details.
No shares appear on the network.
A user does not have access to the LaCie NAS Dashboard or shares.
I can not access my account. I enter my login and password and receive an error message.
I've noticed a delay in accessing the shares.
I cannot see the media files stored on the LaCie NAS on my UPnP AV media player or adapter.
The hard drive, key, or USB printer connected to my NAS' expansion port is not recognized.
I connected a USB drive to the USB expansion port Type A, but the drive does not mount and is not listed in the LNA.
I can't copy a file from a connected external hard drive to a share on my LaCie NAS.
I connected my NAS to a computer via USB, but the NAS is not recognized by the computer.
You receive error messages when copying files to the drive.
I cannot copy a file larger than 4 GB to the drive.
The capacity of the product is not the total one written on the packaging.
A hard disk is making clicking noises.
Thousands of different network and domain configurations exist, so these troubleshooting tips are necessarily general. However, checking the following points could help.
All the above points must be verified, including the next section about configuring the AD to ensure correct Domain joining. Any incorrect configuration can cause the connection to fail.
On the Active Directory / domain side, the following points should be checked by the Active Directory administrator, as configuration is different for every customer.
LaCie offers first-rate service and support through our generous three-tiered warranty policy. Our 1-, 2-, 3-, and 5-year policies include comprehensive, complimentary web-based resources, expert in-house technical support, and worldwide repair and/or replacement coverage. To benefit from this warranty, please contact LaCie Support at www.lacie.com/us/support where you can find online support and contact information. You may also contact representatives at the original point of purchase who will be able to help guide you.
Standard warranties vary depending on the product. To verify your product’s warranty status and to see which standard warranty is included with your product, type in your product’s serial number at www.lacie.com/us/support. If no warranty is listed under your product’s name, this means that the warranty has expired.
If you wish to extend your warranty coverage, you can purchase Silver, Gold, or Platinum Care or Advanced Exchange. For details, see www.lacie.com/warranties.
A standard LaCie limited warranty is included with all products. Please read the terms and conditions below.
LaCie (“LaCie”) warrants, to the original purchaser, that this equipment shall be free of defects in materials and workmanship for a period of one (1), two (2), three (3), or five (5) years, depending on the model, from LaCie's date of original shipment when the equipment is used normally and is properly serviced when needed. If you discover a defect covered by the warranty set forth above, your sole and exclusive remedy will be for LaCie, in its sole discretion to (i) repair or replace the product at no charge to you; or, if a repaired unit or replacement product is not available, (ii) to refund the current market value of your product. You acknowledge and agree that replacement product, at the sole option of LaCie, may be a new product or a remanufactured product. In order to receive the remedy set forth above, you must return the product during the warranty period and include with each returned product (i) a copy of your original purchase invoice to verify your warranty; (ii) a Return Material Authorization number; (iii) your name, address and telephone number; (iv) a copy of the bill of sale bearing the appropriate LaCie serial numbers as proof of date of original retail purchase; and (v) a description of the problem. The customer must pay all transportation costs for a returned product. The product will need to be returned to LaCie within the country of original retail purchase. This warranty applies only to hardware products; LaCie software, media, and manuals are licensed and warranted pursuant to separate written agreement. This warranty does not apply if the product has been misused or has been damaged by accident, abuse, misuse, or misapplication; if it has been modified without permission of LaCie; or if any LaCie serial number has been removed or defaced. If a customer has purchased a LaCie Advance Care Option (ACO) to go with this equipment, the ACO shall be valid for three (3) years from activation.
EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, ALL PRODUCTS ARE SOLD “AS IS” AND LACIE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT FURTHER LIMITING THE GENERALITY OF THE FOREGOING, DOES NOT WARRANT (1) THE PERFORMANCE OR RESULTS OBTAINED FROM USING THIS PRODUCT, (2) THAT THE PRODUCT IS APPROPRIATE FOR THE CUSTOMER'S PURPOSES, (3) THE MANUAL IS ERROR FREE, OR (4) THAT NO DATA WILL BE LOST WHILE USING THE PRODUCT. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE IS ASSUMED BY THE CUSTOMER. THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, ORAL OR WRITTEN, EXPRESS OR IMPLIED.
This Limited Warranty applies only to hardware products manufactured by or for LaCie that can be identified by the “LaCie” trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-LaCie hardware products or any software, even if packaged or sold with LaCie hardware. Manufacturers, suppliers, or publishers, other than LaCie, may provide their own warranties to the end user purchaser, but LaCie, in so far as permitted by law, provides their products “as is”. Software distributed by LaCie with or without the LaCie brand name (including, but not limited to system software) is not covered under this Limited Warranty. Refer to the licensing agreement accompanying the software for details of your rights with respect to its use.
LaCie does not warrant that the operation of the product will be uninterrupted or error-free. LaCie is not responsible for damage arising from failure to follow instructions relating to the product's use. This warranty does not apply: (a) to consumable parts, unless damage has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; © to damage caused by use with non-LaCie products; (d) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (e) to damage caused by operating the product outside the permitted or intended uses described by LaCie; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of LaCie or a LaCie Authorized Service Provider; (g) to a product or part that has been modified to alter functionality or capability without the written permission of LaCie; or (h) if any LaCie serial number on the product has been removed or defaced.
No LaCie dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty.
Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly recommends that you keep TWO copies of your data; one copy on your external hard disk, for instance, and a second copy either on your internal hard disk, another external hard disk or some other form of removable storage media. LaCie offers a complete line of CD and DVD drives. If you would like more information on backup, please refer to our website.
LACIE IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY LEGAL THEORY, INCLUDING LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH LACIE PRODUCTS EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.
Your opening of your package, your use of the product, or your return of the enclosed Registration Card acknowledges that you have read and agree to the terms of this Agreement. You further agree that it is the complete and exclusive state of the agreement between us and supersedes any proposal or prior agreement, oral or written, and any other communications between us relating to the subject matter of this Agreement.
Read carefully all information related to warranty and precautions of use of your new LaCie product in the user manual.
On rare occasions, a newly purchased LaCie product may be delivered in non-working order. We are working to avoid these issues, but unfortunately, these situations may arise from time to time. Within the 15 calendar days of purchase, should you experience an issue with your new LaCie product, we ask you to return the product to the place where it was originally bought. You will be required to give a proof of purchase.
Please be sure to back up your data before returning your drive to LaCie for repair. LaCie cannot under any circumstances guarantee the integrity of data remaining on a returned drive. We make no provisions for data recovery and cannot be held liable for any data loss on drives or media returned to LaCie.
All products returned to LaCie must be securely packaged in their original box and shipped with postage prepaid, except for Products registered under the Advance Care Option.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
LaCie Australia, 6/151 Beauchamp Rd, Matraville NSW 2036 AUSTRALIA
Phone: 02 8063 3711
For fast technical support, create a support ticket after registering your product at www.lacie.com/au/register.
Copyright © 2018 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie.
The material in this document is for information only and subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product.
Apple, Mac, Time Machine, and Macintosh are registered trademarks of Apple Computer, Inc. Microsoft, Windows XP, Windows Vista, and Windows 7 are registered trademarks of Microsoft Corporation. Other trademarks mentioned in this manual are the property of their respective owners.
Your LaCie product ships with copyrighted software that are licensed under the GPL, AFL, Apache, Apple, BSD, GNU LGPL, MIT, OpenLDAP, OpenSSL, PHP, Python, and Creative Common. It also includes free software, the source code for which can be downloaded from the LaCie website: www.lacie.com/support/
© 2007-2008, Thomas BERNARD. © 2006 Allan Saddi firstname.lastname@example.org © 2004, Jan Kneschke, incremental. © 2001-2006, Patrick K. O’Brien and Contributors. © 2003-2009 Stuart Bishop email@example.com. © 2006 Kirill Simonov. © 1996-2006 Julian R Seward. © 2004, 2005 Darren Tucker. All rights reserved. © 1997-2008 University of Cambridge. All rights reserved. © 2007-2008, Google Inc. All rights reserved. © 1990-2003 Sleepycat Software. All rights reserved. © 1995-2004 Jean-loup Gailly and Mark Adler. © 2004 Micah Dowty. ® 1997-2006 by Secret Labs AB ® 1995-2006 by Fredrik Lundh. © 1988,1990,1993,1994 by Paul Vixie. © 2007-2009 Charles du Jeu.
This list of licenses can evolve over time and can be found on the user interface under the heading “Credits.”
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
CAN ICES-3 (B)/NMB-3(B)
This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio/TV receiver, it may cause radio interference. Install the equipment according to the manual. This statement does not apply to the LaCie CloudBox.
We, LaCie, solemnly declare that this product conforms to the following European standards: Electromagnetic Compatibility Directive (2004/108/EC); Low-Voltage Directive: 2006/95/EC