A: Check to see that all of the power cords are properly connected and that the switch on the rear of the drive is turned on. If you are using a surge protector, make sure that it is switched on.

A: The icon should appear on your desktop. If not, verify that the drive is recognized by the computer in your System Profiler. To confirm connection to the drive, go to the Apple pulldown to select About this Mac > More info.

A: Make sure that all the installation steps have been followed correctly. Examine the connections carefully to ensure that all the cables are inserted in the correct orientation and in the correct location.

A: Check both ends of the FireWire or USB cable. Disconnect them, wait 10 seconds, and reconnect them. If the drive is still not recognized, restart your computer and try again.

A: Disconnect the interface cable, then reconnect it before pressing the Open/Close button. If the disc will still not eject, go to Operation for instructions on how to perform an emergency eject.

A: Select the disc icon and press Cmd+I on your keyboard. You will see the capacity available on the disc.

A: See Optical Discs for supported disc formats.

A: No. Pre-recorded Blu-ray Disc titles will play on any standard definition TV set, even if the video was encoded in HD. Likewise, a Blu-ray Disc recorder can also record standard definition video, for example from regular TV broadcasts or camcorders.