Welcome to the User Manual for the d2 Quadra. Your drive delivers stunning performance through the cutting edge interfaces SuperSpeed USB 3.0, FireWire 800, or eSATA. Fully compatible with PCs and Macs and quiet, rackable, and stackable, your product fits into any professional working environment.
These pages will guide you through the process of connecting your LaCie product and will explain its features. If this manual doesn't answer your questions or if you are having trouble, consult the Getting Help page.
Your box contains the following:
Your system must meet certain requirements in order for your LaCie product to function properly. For a list of these requirements, please refer to the product packaging or consult the product support web page at www.lacie.com/support/.
This LaCie product's metal body is ideal for naturally dissipating internal drive heat. Its unique design actually draws heat away from the internal drive toward the external casing. The large surface area of the heat sink casing absorbs internal heat and dissipates it, keeping the drive safe and prolonging its life and reliability.
As a consequence, it is normal that the external casing is warm to the touch. Please make sure that the vent on the back-bezel is not obstructed and that there is a natural airflow across the casing.
Heat dissipation is maximized when this LaCie product is in the upright position. When stacking LaCie products, please remember to attach the included rubber feet (if included) on the under side of your drives. This will allow for some airflow between your drives so that the heat dissipation can work effectively. LaCie does not recommend stacking or racking more than three drives on top of each other, especially if these drives are turned on simultaneously.
Your LaCie hard drive features a multi-functional LED on the front of the drive.
LED Behavior | Power Button | State |
---|---|---|
Off | Off | The product is turned off or the computer is in sleep mode. |
Off | On | The product is not connected to a host computer via one of the interfaces. If the device is connected to a power supply and turned on and the LED remains off, contact LaCie Customer Support. |
30s off, flash blue, 30s off, etc. | On | The product is connected to the host computer via USB 2.0 or USB 3.0, and either 1) the product has been unmounted by the host operating system; 2) the host computer is in sleep mode; or 3) the host computer put the product into sleep mode. |
Solid blue | On | Product is turned on and the drive is ready for access. Note that after 20 seconds, LED intensity will slightly decrease. |
Flickering | On | During normal operation, LED flickers to indicate drive access. |
USB is a serial input/output technology for connecting peripheral devices to a computer. SuperSpeed USB 3.0 is the latest implementation of this standard, and it provides higher bandwidth and new power management features.
Transfer rates can attain up to 5 Gbits/s as opposed to USB 2.0's 480 Mbits/s. This means USB 3.0 is theoretically up to ten times faster than its predecessor.
Your LaCie drive is shipped with a SuperSpeed USB 3.0 cable to ensure maximum data transfer performance when connected to a compatible USB 3.0 port. The cable will also work when connected to a USB 2.0 or 1.1 port, but drive performance will be limited to their respective transfer rates.
FireWire, also known as IEEE 1394, is a high-speed serial input/output technology for connecting peripheral devices to a computer or to each other, and FireWire 800 is the implementation of the new IEEE 1394b standard.
FireWire 800 offers increased bandwidth and extended distance between devices. FireWire 800 is ideal for bandwidth-intensive applications, such as audio, video and graphics.
Connector Face (to computer) | Cable End (to computer) | Cable End (to product) | Connector Face (to product) |
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Your LaCie product offers the latest in SATA technology, allowing interface (or bus) transfer rates of up to 3 Gbits/s. SATA technology was originally developed to serve as an internal interface, delivering improved performance to internal connections.
Soon after, eSATA, or external SATA was developed, allowing for the use of shielded cables outside the PC. eSATA technology was developed to be rugged and durable. eSATA connectors do not have the “L” shaped design of other SATA connectors. In addition, the guide features are vertically offset and reduced in size to prevent the use of unshielded internal cables in external applications.
Installing your LaCie hard drive is easy for all users thanks to LaCie Setup Assistant. Please follow the setup steps in the order they are given to ensure that your LaCie hard drive's volume mounts correctly on your computer.
Connect the interface cable from the drive to the computer.
Turn on the drive by moving the power switch to On. The drive will mount in My Computer (Windows XP), Computer (Vista or Windows 7) or on your desktop (Mac).
LaCie Setup Assistant (LSA) must be launched before using your drive. It will allow you to:
AutoPlay: Windows AutoPlay may detect your LaCie hard drive as soon as it is connected to your computer. If the AutoPlay window appears, choose Open folder to view files using Windows Explorer and double-click LaCie Setup.
Manual access: Open the LACIE SETUP volume in Computer (My Computer for Windows XP) and double-click LaCie Setup.
LaCie Setup Assistant does not prevent you from using your computer's native disk utility program to format or partition your LaCie drive. Simply follow the Setup Assistant through completion, then use Disk Management for Windows or Disk Utility for Mac to reformat your drive.
Follow the on-screen instructions as listed below to format your drive and install software utilities:
Software will be installed on the product's storage, not on your computer. It will be located on the volume entitled “Compatible” or “LaCie Share” if it exists, otherwise on “LaCie”.
LaCie software utilities may be installed at any time. Once the format is complete, the LaCie Setup Assistant application will be available on:
To install the software utilities, simply launch LaCie Setup Assistant and follow the steps listed above.
You can now choose to install and run LaCie Desktop Manager after you run LaCie Setup Assistant. This software allows you to set up an action when you click the front blue button (shortcut button), view advanced information on your drive, and to configure power-saving. See LaCie Desktop Manager for details.
LaCie Desktop Manager unlocks the full potential of your Lacie hard drive. It will allow you to see advanced information on your drive and to configure Eco Mode and the shortcut button.
If LaCie Desktop Manager is not installed on your system (check your Windows Start Menu or Mac Applications folder), you can install it by double clicking the drive icon in My Computer/Computer (Windows) or on the Desktop (Mac), opening the LaCie/Software folder, then launching the installer located in the folder for your operating system.
When setup has completed, launch the LaCie Desktop Manager from the System tray (Windows) or the Menu bar (Mac).
When you run LaCie Desktop Manager, you will see that all compatible connected LaCie devices will appear in the left-hand column. Choose the drive you wish to manage and make sure the Info tab is selected. On this page you will see advanced information on your drive, such as device name, the internal hard disk serial number (not the LaCie product serial number), available capacity, connection type, etc.
You can also reformat the drive from this page.
By default, your drive will enter Eco Mode after 5 minutes of inactivity in order to conserve energy. To exit Eco Mode, simply access data on the drive and the disk will automatically restart.
You can manage this feature using LaCie Desktop Manager. Click the Eco tab.
Unclick the Automatic Eco Mode due to Inactivity box to turn off Eco Mode, or select a period of inactivity after which the drive will enter Eco Mode.
Eco Mode and Mac OS X: Based upon your LaCie hard drive, Eco Mode may be managed by Mac OS X. If prompted, please click on Energy Saver Settings to enter the System Preferences. Select “Put the hard disk(s) to sleep when possible” to conserve energy.
The LaCie Shortcut button allows you to use your LaCie hard disk to perform a variety of automated tasks on your computer. Instantly back up your work, open a family budget spreadsheet, or launch your most commonly used applications simply by pushing the blue button on the front of your drive. Setup is easy – just install the LaCie Desktop Manager and click on the Shortcut tab to set up the button action.
While you can configure an action for a short click (ie pressing and immediately releasing the button), the long click (press and hold for several seconds) is not configurable and serves to initiate Eco mode or resume from Eco mode.
Your settings are saved automatically as you make them.
USB, FireWire, Thunderbolt, and eSATA external devices feature “plug & play” connectivity, which means that your LaCie storage can be connected and disconnected while the computer is running. To prevent failures, however, it is important to follow these steps when disconnecting your device.
From the System Tray (located in the lower right-hand side of your screen), click the Eject icon (a small green arrow over a hardware image). A message will appear, listing the devices the Eject icon controls (it should say, “Safely remove…”). Click on the LaCie storage device in this prompt.
This message will appear: “Safe to Remove Hardware” (or similar). It is now safe to disconnect the device.
From the System Tray (located in the lower right-hand side of your screen) click on the plug icon (note the white check mark inside a green circle).
A message will appear, detailing the devices that may be safely unmounted.
Select Eject for the device you wish to unmount. A message will appear notifying you that it is safe to remove it.
Standard LaCie storage devices will prompt you to run LaCie Setup Assistant when they are first connected to a computer (Windows or Mac). LaCie Setup Assistant helps you to quickly format the storage device according to your needs.
Please read the information below carefully if you:
FAT 32: FAT is an acronym for File Allocation Table, which dates back to the beginnings of DOS programming. Originally, FAT was only 16 bits, but after the second release of Windows 95 it was upgraded to 32 bits, hence the name FAT 32. In theory, FAT 32 volume sizes can range from less than 1MB all the way to 2TB.
It is the native file system of Windows 98 and Windows Me, and is supported by Windows 2000, Windows XP, Windows Vista, and Windows 7. When FAT 32 is used with Windows 2000, Windows XP, Windows Vista, and Windows 7 however, volume size is limited to 32GB (by the Windows partition utility, i.e. Disk Manager), and the individual file size is limited to 4GB.
NTFS: This acronym stands for New Technology File System, and it is the native file system for Windows NT, 2000, XP, Vista, and 7. NTFS offers several features that are not available with FAT 32: file compression, encryption, permissions, auditing, and mirroring drives. The minimum supported volume size for NTFS is 10MB with a maximum of 2TB when initialized in the MBR format. The more recent GPT format does not assign limits to file or partition sizes. Volumes created in NTFS are native read and write for Windows NT, 2000, XP, Vista, and 7. Earlier versions of Windows and Mac OS X 10.5 or higher may read and write to the NTFS partitions with the help of third-party drivers.
See the table below for a comparison of NTFS and FAT 32.
Windows File System Formats |
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Use NTFS if: |
…you will be using the storage device only with Windows XP, Vista, and 7 since performance will be enhances when compared to FAT 32. This file system is compatible in read-only mode with Mac OS 10.3 and higher. |
Use FAT32 if: |
…you will be using your storage device with both Windows and Mac computers. Maximum single file size is limited to 4GB. |
You may customize the storage device by reformatting and/or partitioning it with separate file system formats. For optimal performance in Mac OS environments, format and partition the storage device as one large Mac OS Extended volume.
Mac OS Extended (HFS+): Mac OS Extended refers to the file system used by Mac OS X. HFS+ represents an optimization of the older HFS file system by using hard disk space more efficiently. With HFS+, you are no longer limited by block size.
MS-DOS File System (FAT 32): This is the Microsoft file system, more typically known as FAT 32. Use FAT 32 if you are going to be sharing your LaCie storage device between Mac and Window computers.
See the table below for a comparison between HFS+ and FAT 32 (MS-DOS).
Mac File System Formats |
---|
Use HFS+ if: |
…you will be using the storage device on Macs only. Performance will be enhances when compared to FAT 32. HFS+ is NOT compatible with Windows OS. |
Use FAT32 if: |
…you will be using your storage device with both Windows and Mac computers. Maximum single file size is limited to 4GB. |
The steps listed below will help you to format and partition a storage device. For more information on choosing the optimal file format, refer to About File System Formats.
If you are having problems with your LaCie product, consult the table below for a list of available resources.
Order | Source | Description | Location |
---|---|---|---|
1 | Quick Install Guide | Concise steps to follow for getting your product up and running | Either a printed leaflet or accessory box and included in the product box, or download PDF from the product page |
2 | Support Pages | Includes interactive troubleshooting topics for most common problems | www.lacie.com/support/, select your product, then click the “Troubleshooting” tab |
3 | User Manual | Includes common troubleshooting topics | See Troubleshooting Topics below |
4 | Customer Support | Create an account on lacie.com, register your product, and fill out a support ticket | Create an account here: www.lacie.com/us/mystuff/login.htm?logout&rtn=mystuff |
Q: Are there other USB devices connected to the same port or hub?
Q: Is the drive connected to a USB 2.0 port on your computer or hub?
Q: Is the drive connected to a SuperSpeed USB 3.0 port on your computer?
Q: Does your computer or operating system support SuperSpeed USB 3.0 or FireWire 800?
Q: Have you installed proper drivers for USB 3.0?
Q: Is your computer's internal hard drive limiting transfer speeds?
Q: What do I do if I lose my USB 3.0, eSATA, or FireWire 800 cable?
Q: Are both ends of the interface cable firmly attached?
Q: Is your Finder configured not to show hard drives on the desktop?
Q: Is your drive mounting on the operating system?
Q: Does your computer's configuration meet the minimum system requirements for use with this drive?
Q: Did you follow the correct installation steps for the specific interface and operating system?
LaCie offers first-rate service and support through our generous three-tiered warranty policy. Our 1-, 2-, 3-, and 5-year policies include comprehensive, complimentary web-based resources, expert in-house technical support, and worldwide repair and/or replacement coverage. To benefit from this warranty, please contact LaCie Support at www.lacie.com/us/support where you can find online support and contact information. You may also contact representatives at the original point of purchase who will be able to help guide you.
Standard warranties vary depending on the product. To verify your product’s warranty status and to see which standard warranty is included with your product, type in your product’s serial number at www.lacie.com/us/support. If no warranty is listed under your product’s name, this means that the warranty has expired.
If you wish to extend your warranty coverage, you can purchase Silver, Gold, or Platinum Care or Advanced Exchange. For details, see www.lacie.com/warranties.
A standard LaCie limited warranty is included with all products. Please read the terms and conditions below.
LaCie (“LaCie”) warrants, to the original purchaser, that this equipment shall be free of defects in materials and workmanship for a period of one (1), two (2), three (3), or five (5) years, depending on the model, from LaCie's date of original shipment when the equipment is used normally and is properly serviced when needed. If you discover a defect covered by the warranty set forth above, your sole and exclusive remedy will be for LaCie, in its sole discretion to (i) repair or replace the product at no charge to you; or, if a repaired unit or replacement product is not available, (ii) to refund the current market value of your product. You acknowledge and agree that replacement product, at the sole option of LaCie, may be a new product or a remanufactured product. In order to receive the remedy set forth above, you must return the product during the warranty period and include with each returned product (i) a copy of your original purchase invoice to verify your warranty; (ii) a Return Material Authorization number; (iii) your name, address and telephone number; (iv) a copy of the bill of sale bearing the appropriate LaCie serial numbers as proof of date of original retail purchase; and (v) a description of the problem. The customer must pay all transportation costs for a returned product. The product will need to be returned to LaCie within the country of original retail purchase. This warranty applies only to hardware products; LaCie software, media, and manuals are licensed and warranted pursuant to separate written agreement. This warranty does not apply if the product has been misused or has been damaged by accident, abuse, misuse, or misapplication; if it has been modified without permission of LaCie; or if any LaCie serial number has been removed or defaced. If a customer has purchased a LaCie Advance Care Option (ACO) to go with this equipment, the ACO shall be valid for three (3) years from activation.
EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, ALL PRODUCTS ARE SOLD “AS IS” AND LACIE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT FURTHER LIMITING THE GENERALITY OF THE FOREGOING, DOES NOT WARRANT (1) THE PERFORMANCE OR RESULTS OBTAINED FROM USING THIS PRODUCT, (2) THAT THE PRODUCT IS APPROPRIATE FOR THE CUSTOMER'S PURPOSES, (3) THE MANUAL IS ERROR FREE, OR (4) THAT NO DATA WILL BE LOST WHILE USING THE PRODUCT. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE IS ASSUMED BY THE CUSTOMER. THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, ORAL OR WRITTEN, EXPRESS OR IMPLIED.
This Limited Warranty applies only to hardware products manufactured by or for LaCie that can be identified by the “LaCie” trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-LaCie hardware products or any software, even if packaged or sold with LaCie hardware. Manufacturers, suppliers, or publishers, other than LaCie, may provide their own warranties to the end user purchaser, but LaCie, in so far as permitted by law, provides their products “as is”. Software distributed by LaCie with or without the LaCie brand name (including, but not limited to system software) is not covered under this Limited Warranty. Refer to the licensing agreement accompanying the software for details of your rights with respect to its use.
LaCie does not warrant that the operation of the product will be uninterrupted or error-free. LaCie is not responsible for damage arising from failure to follow instructions relating to the product's use. This warranty does not apply: (a) to consumable parts, unless damage has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; © to damage caused by use with non-LaCie products; (d) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (e) to damage caused by operating the product outside the permitted or intended uses described by LaCie; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of LaCie or a LaCie Authorized Service Provider; (g) to a product or part that has been modified to alter functionality or capability without the written permission of LaCie; or (h) if any LaCie serial number on the product has been removed or defaced.
No LaCie dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty.
Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly recommends that you keep TWO copies of your data; one copy on your external hard disk, for instance, and a second copy either on your internal hard disk, another external hard disk or some other form of removable storage media. LaCie offers a complete line of CD and DVD drives. If you would like more information on backup, please refer to our website.
LACIE IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY LEGAL THEORY, INCLUDING LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH LACIE PRODUCTS EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.
Your opening of your package, your use of the product, or your return of the enclosed Registration Card acknowledges that you have read and agree to the terms of this Agreement. You further agree that it is the complete and exclusive state of the agreement between us and supersedes any proposal or prior agreement, oral or written, and any other communications between us relating to the subject matter of this Agreement.
Read carefully all information related to warranty and precautions of use of your new LaCie product in the user manual.
For products purchased in the United States, you may contact LaCie at 7555 Tech Center Drive, Tigard, Oregon 97223 USA. Email: sales@lacie.com. Website: www.lacie.com. Customer service: 503-844-4503.
On rare occasions, a newly purchased LaCie product may be delivered in non-working order. We are working to avoid these issues, but unfortunately, these situations may arise from time to time. Within the 15 calendar days of purchase, should you experience an issue with your new LaCie product, we ask you to return the product to the place where it was originally bought. You will be required to give a proof of purchase.
Please be sure to back up your data before returning your drive to LaCie for repair. LaCie cannot under any circumstances guarantee the integrity of data remaining on a returned drive. We make no provisions for data recovery and cannot be held liable for any data loss on drives or media returned to LaCie.
All products returned to LaCie must be securely packaged in their original box and shipped with postage prepaid, except for Products registered under the Advance Care Option.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Contact us:
LaCie Australia, 6/151 Beauchamp Rd, Matraville NSW 2036 AUSTRALIA
Phone: 02 8063 3711
Email: info.au@lacie.com
For fast technical support, create a support ticket after registering your product at www.lacie.com/au/register.
Copyright © 2024 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie.
The material in this document is for information only and subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product.
We, LaCie, solemnly declare that this product conforms to the following European standards: Electromagnetic Compatibility Directive (2004/108/EC); Low-Voltage Directive: 2006/95/EC
Apple, Mac, Time Machine, and Macintosh are registered trademarks of Apple Computer, Inc. Microsoft, Windows XP, Windows Vista, and Windows 7 are registered trademarks of Microsoft Corporation. Other trademarks mentioned in this manual are the property of their respective owners.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
CAN ICES-3 (B)/NMB-3(B)
This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio/TV receiver, it may cause radio interference. Install the equipment according to the manual. This statement does not apply to the LaCie CloudBox.