A: Disconnect other Thunderbolt devices and see if the Little Big Disk Thunderbolt 2 volume appears on the desktop.

A: The drive icon(s) for the storage should appear on your desktop. Confirm that the Finder preference for displaying external disks on the desktop is selected at Finder > Preferences > General.

A: The connection type for Thunderbolt 2 technology and first generation Thunderbolt technology is the Mini DisplayPort. While older Macintosh computers include Mini DisplayPorts, they are only used to connect one or more monitors. Legacy Macs with Mini DisplayPorts do not support Thunderbolt 2 technology devices such as the Little Big Disk Thunderbolt 2.

A: Review the installation steps (Getting Connected). Make certain that both ends of the Thunderbolt cable are firmly connected to the ports and that the device is receiving power via the included power supply.

A: Thunderbolt 2 storage requires cables specifically constructed for Thunderbolt 2 technology. Use the cable that was shipped with your device.

A: The enclosure must also receive power via the included power supply. See Getting Connected.

A:

• Only use a cable that supports Thunderbolt 2 technology.
• Check both ends of the Thunderbolt cable to make sure they are fully seated in their respective ports.
• Try disconnecting the Thunderbolt cable then wait 10 seconds before reconnecting it.
• If the drive is still not recognized, restart your computer and try again.

A: When copying files or folders from a computer to a FAT 32 volume, certain characters cannot be copied. These characters include, but are not limited to:

? < > / \ :

Since it does not offer optimal performance, LaCie does not recommend using the FAT 32 file system with Thunderbolt 2 technology storage. Consider formatting the drive as HFS+ Journaled (Mac) with a Striped or Mirrored RAID Set. See Formatting. Additionally, Time Machine is only compatible with disks formatted in HFS+ or HFS+Journaled. Reformat the drive for Time Machine compatibility

A: Ignore this message. The drive will remount to the desktop.

A: Disk space will not be reclaimed until the file is erased. To remove the files forever:

• Click the Trash icon in the Dock.
• A Finder window will open. Click Empty in the upper right.

A: The Little Big Disk Thunderbolt 2 must be connected to a computer that supports Thunderbolt 2 technology to attain Thunderbolt 2 technology transfer rates.

A: Thunderbolt 2 technology devices can share the same daisy chain with first generation Thunderbolt technology devices. However, the Little Big Disk Thunderbolt 2 can only reach Thunderbolt 2 transfer rates if it is connected directly to the computer with the other devices daisy-chained behind it. If your computer supports Thunderbolt 2 technology, make certain that the Little Big Disk Thunderbolt 2 is the first device in the daisy chain.

A: Thunderbolt 2 technology devices can share the same daisy chain as a display. However, the Little Big Disk Thunderbolt 2 can only reach Thunderbolt 2 transfer rates if it is connected directly to the computer with the other devices daisy-chained behind it. If your computer supports Thunderbolt 2 technology, make certain that the Little Big Disk Thunderbolt 2 is the first device in the daisy chain.