If your LaCie storage device is no longer within the warranty period, please use the directions below to replace a failed disk with a healthy disk purchased from a third party. LaCie recommends selecting a disk that is the same model number and capacity as the one it will replace.
Follow the directions below to remove and replace a failed drive.
Once you have received the replacement drive:
Follow the directions below to remove and replace a failed or failing enclosure.
Hard Disk MAX only: Before removing the enclosure, please note the position of the RAID switch (BIG or SAFE).
Once you have received the replacement enclosure from LaCie: