Welcome to the User Manual for the LaCie d2 Thunderbolt™ 2. LaCie's Thunderbolt 2 storage enclosures feature transfer rates with the potential to reach up to 20Gb/s bi-directional. Connect the LaCie d2 to a computer that supports Thunderbolt 2 technology for the ultimate in performance with 4K video and graphics. The LaCie d2 is ideal for professional editors, photographers, and graphic artists that demand extraordinary performance both in the office and the field.
The LaCie d2 also features a USB 3.0 port. Transfer rates can reach up to 5Gb/s when connected to a computer with a USB 3.0 port. Since it is backwards compatible, USB 3.0 gives you universal connectivity to any computer with a USB 2.0 port.
This manual will guide you through the process of connecting your LaCie d2 and explain its features. For questions on installation or use, consult the Getting Help page.
During installation, you have the option to install the following software utilities:
You can connect your LaCie device to a computer with a Thunderbolt, Thunderbolt 2, USB 2.0, or USB 3.0 port.
100-240V; 50/60Hz; 48W
Width | Depth | Height |
---|---|---|
60 mm / 2.4 in | 217 mm / 8.5 in | 130 mm / 5.1 in |
Capacity | Weight |
---|---|
3TB | 1.3 Kg / 2.9 lbs |
4TB | 1.4 Kg / 3.1 lbs |
6TB | 1.5 Kg / 3.2 lbs |
Always make certain to place the LaCie d2 on a flat, even surface that can support the heat output and airflow of a professional hard drive enclosure. For proper heat dissipation, the LaCie d2 is designed to stand on its stand. DO NOT place the enclosure on its side when it is powered on.
The LaCie d2 does not support stacking. Doing so poses a severe risk that it will fall. DO NOT stack other drives, enclosures, or equipment on top of the LaCie d2.
The warranty for your LaCie d2 will be voided if you:
The LaCie d2 Thunderbolt 2 uses Thunderbolt 2 technology, the fastest, most versatile connection for your computer. While first generation Thunderbolt technology transfer rates are 10Gb/s bi-directional, Thunderbolt 2 technology provides 20Gb/s bi-directional. Additionally, Thunderbolt 2 technology gives priority to the video stream, apportioning the required bandwidth for playback. This is a critical advantage when working with high-end video and 3D graphics.
For example, an editor is working with two streams, 4K video at 12Gb/s and data at 4Gb/s. Whereas first generation Thunderbolt technology may experience difficulty with the video signal, Thunderbolt 2 technology allows it to pass without a problem, dividing the bandwidth as needed for playback.
To reduce noise during operation, the LaCie d2’s built-in stand features vibration-dampening rubber feet. Additionally, the LaCie d2’s metal casing dissipates heat from the drive, allowing for noiseless, fan-free cooling. Since LaCie's unique design draws heat away from the internal hard drive, the external casing will be warm to the touch after extended use.
The LaCie d2’s specially constructed exterior can prolong the life of its hard drive via the fan-free cooling system. To protect the hard drive from external forces, the LaCie d2 also includes rubber anti-shock disk mounts within the enclosure.
The LaCie d2 features:
You can boost the performance of your LaCie d2 by adding the SSD Option. The LaCie d2 SSD Option is a PCIe SSD constructed to fit perfectly into the LaCie d2 enclosure. Once installed, the PCIe SSD works in tandem with the hard drive to increase transfer rates by over five times that of the LaCie d2 in its standard configuration.
For further details on the LaCie d2 SSD option, see the LaCie Thunderbolt 2 products page.
Your LaCie hard drive features a multi-functional LED on the front of the drive.
LED Behavior | State |
---|---|
Off | The product is turned off; the USB cable is not connected to a computer that is turned on and/or the power cable is not connected to a live power outlet. |
30s off, flash blue, 30s off, etc. | The product is in power-saving mode due to one of the following: its volumes have been unmounted on the host computer; the host computer placed it into sleep mode; or, the host computer is in sleep mode. See Technical info below. |
Solid blue | The product is turned on and the hard drive is ready for access. |
Flickering | During normal operation, the LED flickers to indicate access to the hard drive. |
The LaCie d2 powers on automatically when it is:
The LED is a button that can be used to power off/on the LaCie d2.
Follow the steps below to turn the device off:
In most instances, the LaCie d2 powers on automatically when connected to a computer and an active power source. However, the LED button can be used to power on the device if the following two conditions are met:
To power on the LaCie d2, push the LED button for one second.
Your LaCie d2 can conserve energy by entering power-saving mode. The hard drive within the enclosure spins down to reduce power consumption when the LaCie d2 is in power-saving mode. Power-saving mode can extend the life of the hard drive by sparing it from working during extended periods of inactivity. The LaCie d2 can be placed into power-saving mode using the LED button when it is connected via the Thunderbolt 2 port. To place the LaCie d2 into power-saving mode:
To wake up the LaCie d2, apply another short press.
You can daisy chain Thunderbolt 2 technology and first generation Thunderbolt technology devices when the LaCie d2 is in power-saving mode. Though the hard drive spins down when the LaCie d2 enters power-saving mode, the Thunderbolt 2 signal remains constant. Therefore, daisy-chained devices continue data operations without interruption. See Daisy Chain (Thunderbolt 2) for further details.
You can initiate power-saving mode on your computer by performing one of the following:
To exit power-saving mode, review the table below:
Entering power-saving mode | Exiting power-saving mode |
---|---|
The host computer placed the product into power-saving mode due to inactivity. | Access the LaCie d2’s volume on the host computer. For example, copy files to its volume. |
The computer is in sleep mode. | Wake up the computer. |
Your LaCie product features Thunderbolt 2 technology, the most flexible interface ever created. When connected to a computer that supports Thunderbolt 2 technology, your LaCie device can reach up to 20Gb/s, bi-directional, on a single port, the fastest data connection available on a personal computer.
You can also use Thunderbolt 2 technology storage devices with computers that support first generation Thunderbolt. However, you will be limited to first generation technology transfer rates, up to 10Gb/s, bi-directional.
Thanks to support for both data streams and mini DisplayPort video, you can connect either a storage peripheral or a display to a Thunderbolt port. However, it's not possible to use a mini DisplayPort cable to connect a storage peripheral to a Thunderbolt port. You must use a Thunderbolt cable.
USB is a serial input/output technology for connecting peripheral devices to a computer. SuperSpeed USB 3.0 is the latest implementation of this standard, and it provides higher bandwidth and new power management features.
Transfer rates can attain up to 5 Gbits/s as opposed to USB 2.0's 480 Mbits/s. This means USB 3.0 is theoretically up to ten times faster than its predecessor.
Your LaCie drive is shipped with a SuperSpeed USB 3.0 cable to ensure maximum data transfer performance when connected to a compatible USB 3.0 port. The cable will also work when connected to a USB 2.0 or 1.1 port, but drive performance will be limited to their respective transfer rates.
For optimal placement and security, your LaCie d2 features an integrated cable lock.
Follow the setup steps in the order they are given to ensure that your LaCie hard drive's volume mounts correctly on your computer.
Connect the power supply in the following order:
The LaCie d2 will power on automatically when it is connected to a computer that is turned on and a live power outlet.
LaCie Setup Assistant (LSA) must be launched before using your drive. It will allow you to:
AutoPlay: Windows AutoPlay may detect your LaCie hard drive as soon as it is connected to your computer. If the AutoPlay window appears, choose Open folder to view files using Windows Explorer and double-click LaCie Setup.
Manual access: Open the LACIE SETUP volume in Computer/This PC and double-click LaCie Setup.
The LaCie Setup Assistant guides you through formatting and registering your hard drive as well as installing LaCie software utilities. Follow the onscreen prompts to complete the setup.
Alternatively, you can use your disk management utility program to format or partition your LaCie drive. See Optional Formatting and Partitioning for details.
Software will be installed on the product's storage, not on your computer. It will be located on the volume entitled “Compatible” or “LaCie Share” if it exists, otherwise on “LaCie”.
LaCie software utilities may be installed at any time. Once the format is complete, the LaCie Setup Assistant application will be available on:
If you formatted your drive using a disk utility and you need access to software utilities or the user manual, see Getting Help.
In order to avoid file system corruption, it is important to unmount your hard drive’s volumes before disconnecting the interface cable. See Unmounting Your Hard Drive for details.
Windows users must install drivers on their computer in order to use the Thunderbolt connection. Before following the steps below, make certain to review the steps to connect the product to a host computer via USB as described in Getting Connected.
Use the enclosure's two Thunderbolt 2 technology ports for:
Thunderbolt 2 technology is an update of first generation Thunderbolt technology. While Thunderbolt technology continues to provide impressive transfer rates of up to 10Gb/s bi-directional, Thunderbolt 2 technology offers improved performance with a potential of up to 20Gb/s bi-directional. Thunderbolt 2 technology also gives you greater flexibility when using video and data, assigning greater throughput to the stream that carries the heavier load. You must have a computer that supports Thunderbolt 2 technology in order to take advantage of the updates in performance and the intelligent sharing of bandwidth.
Similar to first generation Thunderbolt technology, a single Thunderbolt 2 technology daisy chain can have up to seven devices, including the computer. For example, you can daisy chain five LaCie d2 Thunderbolt 2 enclosures on the same line with a display. Provided that your computer supports Thunderbolt 2 technology, transfer rates have the potential to reach up to 20Gb/s bi-directional for all devices.
You can also add the LaCie d2 to a daisy chain that includes first generation Thunderbolt technology devices. For example, your computer supports Thunderbolt 2 technology and you add the LaCie d2 to a daisy chain that includes three first generation Thunderbolt technology storage devices and a display with a MiniDisplay port. In such a case, make certain that the LaCie d2 is the first enclosure connected to the computer. You can lose the higher performance offered by Thunderbolt 2 technology if a Thunderbolt 2 device is daisy-chained behind first generation Thunderbolt devices and/or displays.
Connect the Thunderbolt cable to one of the Thunderbolt 2 ports on the back of the LaCie d2 and to your computer. The additional port may be used to daisy chain compatible first generation Thunderbolt and Thunderbolt 2 peripherals, such as hard drives and monitors. If you have another Thunderbolt 2 storage device, make certain to connect it to the LaCie d2 before adding first generation Thunderbolt technology devices and/or displays.
You can daisy chain Thunderbolt 2 technology and first generation Thunderbolt technology devices when the LaCie d2 is in power-saving mode. Though the hard drive spins down when the LaCie d2 enters power-saving mode, the Thunderbolt 2 signal remains constant. Therefore, daisy-chained devices continue data operations without interruption.
As described in LED Power Button, you can set the Mac operating system to automatically place the LaCie d2 into power-saving mode. However, the power-saving setting may not take effect if you have daisy-chained powered Thunderbolt 2 devices to the LaCie d2. For example, a hard drive or monitor that receives power via a power outlet. Follow the instructions below to manually place the LaCie d2 into power-saving mode:
To wake up the LaCie d2, apply another short press.
USB, FireWire, Thunderbolt, and eSATA external devices feature “plug & play” connectivity, which means that your LaCie storage can be connected and disconnected while the computer is running. To prevent failures, however, it is important to follow these steps when disconnecting your device.
Drag the storage device icon to the Trash. (The icon pictured below is a generic USB device icon. Your LaCie storage may be represented by an icon that looks like the device itself.)
When the icon disappears from the desktop, the storage device can be disconnected.
From the System Tray (located in the lower right-hand side of your screen) click on the plug icon (note the white check mark inside a green circle).
A message will appear, detailing the devices that may be safely unmounted.
Select Eject for the device you wish to unmount. A message will appear notifying you that it is safe to remove it.
Standard LaCie storage devices will prompt you to run LaCie Setup Assistant when they are first connected to a PC or Mac. LaCie Setup Assistant helps you to quickly format the storage device according to your needs.
Please read the information below carefully if you:
NTFS: Since it is the native file system for Windows, volumes created in NTFS are read and write with computers running Windows. Mac OS can read NTFS volumes but cannot natively write to them.
Mac OS Extended (HFS+): The native hard drive file system for Mac. Windows cannot natively read or write to HFS+ (journaled) hard drives.
exFAT: Generally compatible with Mac and Windows. exFAT is not a journaled file system which means it can be more susceptible to data corruption when errors occur or the drive is not disconnected properly from the computer.
FAT32: Compatible with Mac and Windows. However, FAT32 is a legacy file system designed for low capacity hard drives and it is not recommended for modern hard drives or operating systems. A FAT32 partition can reach up to 32GB when formatted on a Windows PC.
How to choose the file system format |
---|
Use NTFS if: |
…the storage device is connected to Windows PCs. |
Use HFS+ if: |
…the storage device is connected to Macs. |
You can use exFAT if: |
…the storage device is shared between Mac and Windows computers. |
Use FAT32 if: |
…the storage device is connected to older Windows and Mac computers. FAT32 is not recommended for modern operating systems and computers. |
The steps below help you format and partition a storage device.
If you are having problems with your LaCie product, consult the table below for a list of available resources.
Order | Source | Description | Location |
---|---|---|---|
1 | Quick Install Guide | Concise steps to follow for getting your product up and running | Either a printed leaflet or accessory box and included in the product box, or download PDF from the product page |
2 | Support Pages | Includes interactive troubleshooting topics for most common problems | www.lacie.com/support/, select your product, then click the “Troubleshooting” tab |
3 | User Manual | Includes common troubleshooting topics | See Troubleshooting Topics below |
4 | Customer Support | Create an account on lacie.com, register your product, and fill out a support ticket | Create an account here: www.lacie.com/us/mystuff/login.htm?logout&rtn=mystuff |
Q: Are there other Thunderbolt technology devices connected to the same port?
A: Disconnect other Thunderbolt devices and see if the volume appears on the desktop.
Q: Does the icon/Do the icons for the volumes appear on the desktop?
A: The drive icons for the storage should appear on your desktop. Confirm that the Finder preference for displaying external hard drives on the desktop is selected at Finder > Preferences > General.
A: The connection type for Thunderbolt technology on the Mac is the Mini DisplayPort. While earlier Macintosh computers include one or more Mini DisplayPorts, they are only used to connect one or more monitors. Legacy Macs with Mini DisplayPorts do not support Thunderbolt technology peripherals.
Q: Did you follow the correct installation steps?
A: Review the installation steps (Getting Connected) and make certain that: both ends of the Thunderbolt technology cable are firmly connected to the ports; and, that the device is receiving power via the included power supply.
A: The storage requires a cable specifically constructed for Thunderbolt technology. Use the Thunderbolt cable shipped with your LaCie device.
A: Thunderbolt enclosures must also receive power via the included power supply. See Getting Connected.
Q: Are both ends of the Thunderbolt technology cable securely attached?
A:
Q: Is the hard drive connected via a USB 3.0 to a USB 2.0 port on your computer or hub?
A: If your hard drive is connected to a USB 2.0 port or hub, this is normal. A SuperSpeed USB 3.0 device can only operate at USB 3.0 performance levels when it is connected directly to a USB 3.0 port or hub. Otherwise, the USB 3.0 device will operate at the slower USB transfer rates.
Q: Are you using a USB 3.0 hub, host bus adapter, or peripheral connection device?
A: Check to see that the SuperSpeed USB 3.0 drivers for your USB 3.0 device have been installed correctly. If in doubt, uninstall the drivers and re-install them.
Q: Does your computer or operating system support SuperSpeed USB 3.0?
A: Refer to the product packaging or consult the product support web page at www.lacie.com/support/ to check the minimum system requirements.
Q: Is your computer's internal hard drive limiting transfer speeds?
A: If your computer has a low-performance internal hard drive (typically a notebook or netbook computer), it will limit the transfer speed since the internal hard drive's transfer speed will be significantly less than that of the LaCie hard drive.
Q: Did it happen when the computer was coming out of sleep mode?
A: Simply ignore this message. The hard drive will remount to the desktop. LaCie hard drives conserve power by spinning down when you set your computer to sleep mode, and when the computer is awoken from sleep, it may not give the hard drive enough time to spin-up from its sleep mode.
A: Disk space will not be reclaimed until the file is completely erased. To remove the files forever, empty your trash/recycle bin.
Q: Why is the volume capacity less than advertised?
A: After formatting, the available capacity of a hard drive will show less than advertised on the box. The difference is based upon how capacity is viewed by the operating system. For example, a hard drive that can store 500,000,000,000 bytes is divided by 1,000,000,000 to equal 500GB. This is the actual capacity listed on the manufacturer’s box. The operating system uses slightly different math, dividing 500,000,000,000 by 1,073,741,824 to equal 466GB.
Q: Is your Finder configured to show hard drives on the desktop?
A: Check Finder > Preferences > General tab > Show these items on the desktop:. Make certain that Hard Disks is selected.
Q: Did you follow the correct installation steps?
A:
Q: Did you get an "Error -50" message while copying to the storage?
A: When copying files or folders from a computer to a FAT 32 volume, certain characters cannot be copied. These characters include, but are not limited to:
? < > / \ :
Since it does not offer optimal performance, LaCie does not recommend using the FAT 32 file system with your product. See Optional Formatting and Partitioning for help in choosing a file system. Additionally, Time Machine is only compatible with hard drives formatted in HFS+ or HFS+ (Journaled). Reformat the hard drive for Time Machine compatibility.
Q: Are both ends of the USB 3.0 cable securely attached?
A:
Q: Is the power supply connected?
A: Make sure that the power supply is connected to a functioning power outlet or power strip, and that the power button on the LaCie d2 and the power strip (if applicable) is turned on.
Q: Is the hard drive listed in Device Manager?
A: All LaCie hard drives appear in at least one place in Device Manager.
To access Device Manager, click on Start and select Run from the menu. In Windows Vista, the 'Run' option doesn't appear by default, so press [Windows-button] and [R] on your keyboard.
Enter the command: devmgmt.msc
Click OK and the Device Manager program will open. For troubleshooting, look in the Disk Drives section. It might be necessary to click on + on the left side.
If you're not sure if your hard drive is listed, unplug it, then reconnect it. The entry that changes is your LaCie hard drive.
Q: Is your hard drive listed next to an unusual icon?
A: Windows Device Manager can usually provide information about failures in accessories. It does not display the exact cause, or a solution, but it can assist in troubleshooting most problems.
A problematic device can be found by its unusual icon. Instead of the normal icon based on the type of device, it is instead an exclamation point, question mark, or an X.
Right-click this icon, then choose Properties. The General tab will show why the device is not working.
Still not working? There may be a hardware defect or other problem. Time to contact www.lacie.com/support/.
LaCie offers first-rate service and support through our generous three-tiered warranty policy. Our 1-, 2-, 3-, and 5-year policies include comprehensive, complimentary web-based resources, expert in-house technical support, and worldwide repair and/or replacement coverage. To benefit from this warranty, please contact LaCie Support at www.lacie.com/us/support where you can find online support and contact information. You may also contact representatives at the original point of purchase who will be able to help guide you.
Standard warranties vary depending on the product. To verify your product’s warranty status and to see which standard warranty is included with your product, type in your product’s serial number at www.lacie.com/us/support. If no warranty is listed under your product’s name, this means that the warranty has expired.
If you wish to extend your warranty coverage, you can purchase Silver, Gold, or Platinum Care or Advanced Exchange. For details, see www.lacie.com/warranties.
A standard LaCie limited warranty is included with all products. Please read the terms and conditions below.
LaCie (“LaCie”) warrants, to the original purchaser, that this equipment shall be free of defects in materials and workmanship for a period of one (1), two (2), three (3), or five (5) years, depending on the model, from LaCie's date of original shipment when the equipment is used normally and is properly serviced when needed. If you discover a defect covered by the warranty set forth above, your sole and exclusive remedy will be for LaCie, in its sole discretion to (i) repair or replace the product at no charge to you; or, if a repaired unit or replacement product is not available, (ii) to refund the current market value of your product. You acknowledge and agree that replacement product, at the sole option of LaCie, may be a new product or a remanufactured product. In order to receive the remedy set forth above, you must return the product during the warranty period and include with each returned product (i) a copy of your original purchase invoice to verify your warranty; (ii) a Return Material Authorization number; (iii) your name, address and telephone number; (iv) a copy of the bill of sale bearing the appropriate LaCie serial numbers as proof of date of original retail purchase; and (v) a description of the problem. The customer must pay all transportation costs for a returned product. The product will need to be returned to LaCie within the country of original retail purchase. This warranty applies only to hardware products; LaCie software, media, and manuals are licensed and warranted pursuant to separate written agreement. This warranty does not apply if the product has been misused or has been damaged by accident, abuse, misuse, or misapplication; if it has been modified without permission of LaCie; or if any LaCie serial number has been removed or defaced. If a customer has purchased a LaCie Advance Care Option (ACO) to go with this equipment, the ACO shall be valid for three (3) years from activation.
EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, ALL PRODUCTS ARE SOLD “AS IS” AND LACIE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT FURTHER LIMITING THE GENERALITY OF THE FOREGOING, DOES NOT WARRANT (1) THE PERFORMANCE OR RESULTS OBTAINED FROM USING THIS PRODUCT, (2) THAT THE PRODUCT IS APPROPRIATE FOR THE CUSTOMER'S PURPOSES, (3) THE MANUAL IS ERROR FREE, OR (4) THAT NO DATA WILL BE LOST WHILE USING THE PRODUCT. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE IS ASSUMED BY THE CUSTOMER. THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, ORAL OR WRITTEN, EXPRESS OR IMPLIED.
This Limited Warranty applies only to hardware products manufactured by or for LaCie that can be identified by the “LaCie” trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-LaCie hardware products or any software, even if packaged or sold with LaCie hardware. Manufacturers, suppliers, or publishers, other than LaCie, may provide their own warranties to the end user purchaser, but LaCie, in so far as permitted by law, provides their products “as is”. Software distributed by LaCie with or without the LaCie brand name (including, but not limited to system software) is not covered under this Limited Warranty. Refer to the licensing agreement accompanying the software for details of your rights with respect to its use.
LaCie does not warrant that the operation of the product will be uninterrupted or error-free. LaCie is not responsible for damage arising from failure to follow instructions relating to the product's use. This warranty does not apply: (a) to consumable parts, unless damage has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; © to damage caused by use with non-LaCie products; (d) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (e) to damage caused by operating the product outside the permitted or intended uses described by LaCie; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of LaCie or a LaCie Authorized Service Provider; (g) to a product or part that has been modified to alter functionality or capability without the written permission of LaCie; or (h) if any LaCie serial number on the product has been removed or defaced.
No LaCie dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty.
Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly recommends that you keep TWO copies of your data; one copy on your external hard disk, for instance, and a second copy either on your internal hard disk, another external hard disk or some other form of removable storage media. LaCie offers a complete line of CD and DVD drives. If you would like more information on backup, please refer to our website.
LACIE IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY LEGAL THEORY, INCLUDING LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH LACIE PRODUCTS EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.
Your opening of your package, your use of the product, or your return of the enclosed Registration Card acknowledges that you have read and agree to the terms of this Agreement. You further agree that it is the complete and exclusive state of the agreement between us and supersedes any proposal or prior agreement, oral or written, and any other communications between us relating to the subject matter of this Agreement.
Read carefully all information related to warranty and precautions of use of your new LaCie product in the user manual.
For products purchased in the United States, you may contact LaCie at 7555 Tech Center Drive, Tigard, Oregon 97223 USA. Email: sales@lacie.com. Website: www.lacie.com. Customer service: 503-844-4503.
On rare occasions, a newly purchased LaCie product may be delivered in non-working order. We are working to avoid these issues, but unfortunately, these situations may arise from time to time. Within the 15 calendar days of purchase, should you experience an issue with your new LaCie product, we ask you to return the product to the place where it was originally bought. You will be required to give a proof of purchase.
Please be sure to back up your data before returning your drive to LaCie for repair. LaCie cannot under any circumstances guarantee the integrity of data remaining on a returned drive. We make no provisions for data recovery and cannot be held liable for any data loss on drives or media returned to LaCie.
All products returned to LaCie must be securely packaged in their original box and shipped with postage prepaid, except for Products registered under the Advance Care Option.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Contact us:
LaCie Australia, 6/151 Beauchamp Rd, Matraville NSW 2036 AUSTRALIA
Phone: 02 8063 3711
Email: info.au@lacie.com
For fast technical support, create a support ticket after registering your product at www.lacie.com/au/register.
Copyright © 2024 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie.
The material in this document is for information only and subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product.
We, LaCie, solemnly declare that this product conforms to the following European standards: Electromagnetic Compatibility Directive (2004/108/EC); Low-Voltage Directive: 2006/95/EC
Apple, Mac, Time Machine, and Macintosh are registered trademarks of Apple Computer, Inc. Microsoft, Windows XP, Windows Vista, and Windows 7 are registered trademarks of Microsoft Corporation. Other trademarks mentioned in this manual are the property of their respective owners.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
CAN ICES-3 (B)/NMB-3(B)
This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio/TV receiver, it may cause radio interference. Install the equipment according to the manual. This statement does not apply to the LaCie CloudBox.
China RoHS 2 refers to the Ministry of Industry and Information Technology Order No. 32, effective July 1, 2016, titled Management Methods for the Restriction of the Use of Hazardous Substances in Electrical and Electronic Products. To comply with China RoHS 2, we determined this product's Environmental Protection Use Period (EPUP) to be 20 years in accordance with the Marking for the Restricted Use of Hazardous Substances in Electronic and Electrical Products, SJT 11364-2014.
中国 RoHS 2 是指 2016 年 7 月 1 日起施行的工业和信息化部令第 32 号“电力电子产品限制使用有害物质管理办法”。为了符合中国 RoHS 2 的要求,我们根据“电子电气产品有害物质限制使用标识”(SJT 11364-2014) 确定本产品的环保使用期 (EPUP) 为 20 年。
有害物质 Hazardous Substances |
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部件名称 Part Name | 铅\\(Pb) | 汞 (Hg) | 镉 (Cd) | 六价铬 (Cr+6) | 多溴联苯 (PBB) | 多溴二苯醚 (PBDE) |
硬盘驱动器 HDD | X | O | O | O | O | O |
外接硬盘印刷电路板 Bridge PCBA | X | O | O | O | O | O |
电源 (如果提供) Power Supply (if provided) | X | O | O | O | O | O |
接口电缆 (如果提供) Interface cable (if provided) | X | O | O | O | O | O |
其他外壳组件 Other enclosure components | X | O | O | O | O | O |
本表格依据 SJ/T 11364 的规定编制。 This table is prepared in accordance with the provisions of SJ/T 11364-2014 O: 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572 规定的限量要求以下。 O: Indicates that the hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement of GB/T26572. X: 表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572 规定的限量要求。 X: Indicates that the hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement of GB/T26572. |
Taiwan RoHS refers to the Taiwan Bureau of Standards, Metrology and Inspection’s (BSMI’s) requirements in standard CNS 15663, Guidance to reduction of the restricted chemical substances in electrical and electronic equipment. Beginning on January 1, 2018, Seagate products must comply with the “Marking of presence” requirements in Section 5 of CNS 15663. This product is Taiwan RoHS compliant.
The following table meets the Section 5 “Marking of presence” requirements.
台灣RoHS是指台灣標準局計量檢驗局(BSMI)對標準CNS15663要求的減排電子電氣設備限用化學物質指引。從2018年1月1日起,Seagate產品必須符合CNS15663第5節「含有標示」要求。本產品符合台灣RoHS。 下表符合第5節「含有標示」要求。
設備名稱:硬盤設備/SSD,型號:外接使用 Equipment Name: Hard Disk Device/SSD, Type Designation: External Use Only |
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單元 Unit | 铅\\(Pb) | 汞 (Hg) | 镉 (Cd) | 六价铬 (Cr+6) | 多溴联苯 (PBB) | 多溴二苯醚 (PBDE) |
硬盘驱动器 HDD | — | O | O | O | O | O |
外接硬盘印刷电路板 Bridge PCBA | — | O | O | O | O | O |
电源 (如果提供) Power Supply (if provided) | — | O | O | O | O | O |
接口电缆 (如果提供) Interface cable (if provided) | — | O | O | O | O | O |
其他外壳组件 Other enclosure components | — | O | O | O | O | O |
備考 1. “O” 係指該项限用物質之百分比含量未超出百分比含量基準值。 Note 1. “O” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence. 備考 2. “—” 係指該项限用物質為排除項目。 Note 2. “—” indicates that the restricted substance corresponds to the exemption. |