A: Yes. LaCie Private/Public is supported on Macintosh computers with:

• The most recent versions of Mac OS X 10.7 and higher.
• An Intel processor

A: There may be more than one reason that you cannot create a LA-PRIVATE volume larger than 4 GB. Two possible explanations:

• Your LaCie storage device is almost full. LaCie Private-Public is protecting the data stored on your partition from being erased by limiting the size of LA-PRIVATE.
• You formatted the partition as FAT 32. Due to system format limitations, LA-PRIVATE cannot exceed 4 GB on a FAT 32 partition. You must reformat the partition as NTFS (Windows) or HFS+ (Mac) in order to create a larger LA-PRIVATE volume. Please note that formatting a storage device will delete all of its data. Follow the steps below to create a new LA-PRIVATE volume:
  1. Copy all data stored on the LaCie storage partition(s) as well as the existing LA-PRIVATE volume before reformatting your storage device. You can copy the data to a temporary location such as your internal hard drive or another storage device. Please make certain to copy your LaCie User Manual and software utilities as well. You will use LaCie Private-Public to recreate the new LA-PRIVATE volume.
  2. See Optional Formatting and Partitioning for further information on formatting your storage device as NTFS or HFS+. You may name the new NTFS or HFS+ partition LACIE for ease of reference but it is not mandatory.
  3. Once the format is complete, copy LaCie Private-Public to your new NTFS or HFS+ partition. Please use caution when launching Private-Public. Running the program from My Computer/Computer or the Mac desktop will create an encrypted partition on your internal hard drive.
  4. See Create the LA-PRIVATE Volume for instructions on creating a new LA-PRIVATE volume.

A: Yes. See Create the LA-PRIVATE Volume. Please note the details regarding the pulldown menu for MB/GB on a Mac.

A: You must launch LaCie Private-Public to enter the password. See Mounting the LA-PRIVATE Volume.

A: See Unmounting and Locking LA-PRIVATE.

A: Yes. See Changing the LA-PRIVATE Password.

A: To protect your security, the LA-PRIVATE password is heavily protected and not available for others to recover. This also applies to an authorized user who has lost or forgotten his LA-PRIVATE password. Unfortunately, the data on LA-PRIVATE is not available to anyone, including LaCie, without the password. Please note that LaCie is not responsible for any data that has been lost due to a forgotten LA-PRIVATE password. Consider using a password that is easy for you to remember but close to impossible for unauthorized users to guess.

A: You must have administrative rights to your computer in order to run LaCie Private-Public and to access the LA-PRIVATE volume.

A: Both types of software use the same engine. Uninstall TrueCrypt before installing LaCie Private-Public.