If you are having problems with your LaCie product, consult the table below for a list of available resources.
|Quick Install Guide
|Concise steps to follow for getting your product up and running
|Either a printed leaflet or accessory box and included in the product box, or download PDF from the product page
|Includes interactive troubleshooting topics for most common problems
|www.lacie.com/support/, select your product, then click the “Troubleshooting” tab
|Includes common troubleshooting topics
|See Troubleshooting Topics below
|Create an account on lacie.com, register your product, and fill out a support ticket
|Create an account here: www.lacie.com/us/mystuff/login.htm?logout&rtn=mystuff
For quick tips on installing your LaCie CloudBox as well as Tutorials on how to use it, please go to the LaCie CloudBox Discover Page.
LaCie releases firmware updates to improve the functionality of products. Please check for recent updates to the LaCie CloudBox firmware to ensure optimum product performance. See Update the LaCie CloudBox Firmware for details.