The LaCie 8big Rack Thunderbolt 2 has a front chassis and rear chassis, each with its own cover. Review the details below for hardware module locations and, where applicable, replacement.
For optimal power management, the power load for the LaCie 8big can be shared between the two PSU. If one should fail, all power will automatically run from the active PSU, guaranteeing continuous operation. To help extend the lifetime of your hardware, make certain to replace a failed PSU as soon as possible.
Follow the instructions below to replace a PSU:
Make certain that the LaCie 8big is not being accessing before following the steps below.
If a failed hard drive is under warranty, make certain to contact LaCie Technical Support to receive a replacement hard drive (see Getting Help for contact information). When adding or replacing hard drives, consider using Seagate Desktop HDD that are optimized for use with your LaCie 8big. For further information on compatible hard drives, visit LaCie Technical Support.
When replacing hard drives that are members of an active RAID configuration, the hard drive LEDs will blink red and blue indicating that the RAID is synchronizing data. You can continue to use the LaCie 8big storage but performance will be reduced until the synchronization is complete.
The components in the rear chassis are NOT hot-swappable and are NOT serviceable at any location outside of LaCie-approved service centers. Removing the rear cover without permission from LaCie technical support will void your product’s warranty. Additionally, removing, replacing, or changing any part in the rear chassis or, performing any action that involves the components in the rear chassis, will void the product’s warranty. If you are experiencing hardware errors or failure, contact LaCie technical support for assistance (see Getting Help for contact information).